Facilities at John Lewis Solihull

Baby feeding and changing room

Mums and dads with babies will appreciate our Parents' Room, which you'll find on the First floor, by the Nursery department, away from the busy shopfloor. In it we have:

Family toilets

Rest area

Nappy changing area

Separate area for mothers who want privacy

Joe & The Juice

Treat yourself to a light refreshment at Joe & The Juice. They offer coffee, juice and much more.

Joe & The Juice open one hour before the shop opens and close one hour before the shop closes.

The Place to Eat

With areas suitable for familes, as well as those looking for a quiet corner, our Place to Eat seats 300 diners.

Choose from salads, sandwiches and soups,  and a healthy selection of choices at the Fresh Fruit Bar. We also have a hot food area and a coffee and cake counter. The Place to Eat is also licensed, and serves a range of wines.

Open from 9.30am Monday-Friday, from 9am Saturday and from 10.30am Sunday.

The Place to Eat: children's menu

We have a great value children's menu at The Place to Eat.

For £4.25, choose 5 items from the following: sandwiches, crisps, milk, juice, fruit and fromage frais.

Easier shopping for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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Export department

Telephone: +44 (0)121 704 1121 Ext 4040
Fax: +44 (0)121 709 6801

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John Lewis car park charges

Our multi-storey car park has 1100 spaces.

Up to 2 hours: £2.30

2 - 3 hours: £3.10

3 - 4 hours: £4.00

5 - 6 hours: £5.60

6 - 8 hours: £9.00

8 - 12 hours: £11.00

12 - 24 hours: £15.00

Entry before 6pm will be charged at the above tariff until departure.

Entry after 6pm carries one charge of £1.50 until 6am.

A further 700 spaces are available in the Touchwood car park.

John Lewis car park opening hours

Monday - Wednesday
8.30am - 7.00pm

Thursday - Saturday
8.30am - 11.00pm

10.00am - 7.00pm

Order online, collect from John Lewis

Can’t wait for delivery? Then use our FREE Click & collect service.

Simply order online by 7pm today, and collect after 2pm tomorrow from this shop.

Note: this service is available on selected items. Please check individual product pages for details.

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Returning or exchanging a purchase

We hope you’re happy with your purchase but if for any reason you need to return or exchange it please visit our Refunds and Exchanges desk on the Ground floor.