Services at John Lewis Southampton

There are many services available throughout our shops. Each service is designed to make your shopping experience special and personalised, while offering help and advice to ensure you choose the perfect product for you.

The services listed below are available in all our shops (with the exception of our at home stores). John Lewis Southampton offers some additional services, which are also listed on this page.

Gift services

Gift services

Each service opens in a new window


Gift list

Personalised stationery


We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Extra services

At John Lewis Southampton we offer some additional services.

wallpaper

Buying wallpaper

We carry a wide selection of wallpaper styles.



The supplier can usually deliver your wallpaper within 4-5 working days or send you samples within a week.

Clarins Skin Spa

Clarins Skin Spa

Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.

For more information or to book a place call the Clarins Skin Spa on 023 8023 8560.

Clarins treatments for men

Take a break from your stressful day within the tranquil, unisex décor of the Clarins Skin Spa. Join Britain’s pampering revolution and indulge in a lengthy full body massage, rejuvenating back and scalp massage or refreshing aromatherapy facial.

For more information or to book a place call the Skin Spa on 023 8023 8560. 

Come and meet Canon demonstrators in store

Come and meet Canon demonstrators in store

Whether you’re a novice or guru, get the latest recommendations and professional advice on Canon’s range of products from one of Canon’s expert demonstrators.


Demonstrators will be in store every weekend to answer your technical questions. 

Kuoni

Kuoni

Book your dream holiday with the travel experts.

Kuoni Personal Travel Experts are passionate about travel, taking the time to listen to your ideas and inspire you with honest and personal recommendations.


Find out more

Our specialist computer services

Our specialist computer services

For many of us computers are part of our everyday life. For all the advantages that technology offers, setting up and maintaining your computer can sometimes be tricky and time consuming. So, to ensure your computer needs are met, and everything runs smoothly, our specialist Partners are here to share their knowledge and offer impartial advice on the latest innovations.

We offer a range of services that can be carried out while you wait. And every service comes with the usual John Lewis peace of mind guarantee.

There are 3 types of service: Getting you started, Online support and Emergency support. Our Partners will be happy to explain any of the services to you.

For more information, please see our computer services guide.

Elemis

Elemis

Elemis Spa Pod
Enjoy a 30-minute facial in the Elemis Spa Pod.

Not only will the Elemis Spa Pod work wonders on your face but its ‘magic chair’ also massages you from head to toe! This works by scanning your body to evaluate your tense areas and works on those a little harder than everywhere else. Bliss!

The facial costs £45. To book your Elemis experience call the Beauty Department.

Elemis treatments for men: Power Booster Facial
Designed for men's skin, this power-charged treatment helps to cleanse, firm and hydrate the skin, reducing the appearance of wrinkles. Intelligent Adaptogenic Technology helps channel moisture to where it’s needed most.

Tri-Enzyme Resurfacing
Powerful enzymatic action of fruit extract Papain and White Truffle help to resurface the skin safely and effectively. The advanced formulations and techniques help to smooth the appearance of fine lines and wrinkles. Uneven pigmentation and acne scarring can be reduced.

Knitting advice

Knitting advice

Our Rowan Design Consultant is in the Haberdashery department every Tuesday, Wednesday and alternate Thursdays and Saturdays from 10am - 5pm. Come along for advice and tips.

In addition we hold monthly ‘Knit and Chat’ sessions in the Place to Eat, feel free to bring along your knitting or crochet for a catch-up.

To book a place contact the department on 02380 216400