Panasonic MC-UL712 Upright Vacuum Cleaner
Not fit for purpose
I have had this Panasonic 2 years and it is only used every other weekend on the top floor only of a small cottage. It started off OK though emptying is very fiddly, but it has gradually become useless, as the hose picks up nothing and it needs emptying after using for 3 tiny rooms. We took the hose off and ran water through it. Some stuff came out but it still doesn't pick anything up. My old Panasonic (20 years old?) still picks up both with and without hose. This one is not fit for purpose and why is it £100 more than it was exactly 2 years ago?
28 November 2014
One to avoid - expensive, ineffective and a pain to empty. Bought on the basis of a persuasive salesman in the Reading store with an eye to the Ghostbuster nozzle appeal for our sons (a moment of parental weakness), it has gone from annoyingly poor performance to being utterly useless in the space of a year. Hoping for some retribution on this as a result of the long warranty (its one redeeming feature).
06 October 2014
poor - avoid
I have persevered with this machine but in my opinion it is not very good and I agree with other negative reviewers. The hand tool does not pick up unless the cylinder is virtually empty and it falls over very easily. The cylinder is very small and in a flat of 70sqm has to be emptied twice if the whole flat is vacuumed. Its very messy to empty indoors. The filter needs washing after every couple of uses to prevent it clogging and causing the machine to overheat and cut out. I bought this cleaner about 20 months ago and at that time it only had a 1 year guarantee and after discussions with JL they supplied a second filter so it can be changed as soon as suction is lost to prevent the overheating which I thought would solve the problems. However it still cuts out sometimes and needs about 20 minutes to restart after cooling off. I bought this as I needed a light weight cleaner and replaced a very good but heavy Miele which I couldn't pull around easily. The light weight does not compensate for the nuisance of using this machine. I am writing this after another frustrating time where the motor has cut out in spite of having a clean filter and not being full. Although my one year guarantee has expired, I would expect any electrical product to be better than this.
04 October 2014
The worst vacuum cleaner I have ever used
Bought this yesterday (in Waitrose) in a hurry because mine was emitting clouds of smoke and visitors due. It barely works on anything and certainly not on rugs or mats with any kind of fluff or leaves blown in from outside. Not surprising when you look at the tiny nozzle and feel the poor suction. No instructions and I still haven't worked out how to empty it. Not all that light either, compared with the 15 year old De Longhi I'd been using. Complete waste of money. Would be zero stars if that were possible.
19 September 2014
Panasonic MC-UL712 Vacuum Clear
Agree with other reviews on ease of use and filter clogging and machine falling over when using tool attachments. If you buy this machine you do need a spare filter, as the filter does take a little time to dry out after washing. I would not recommend this machine for a large property as it has a very small dust container.
While it did come with a 6 year guarantee, the motor burnt out and the machine had to be replaced after 18 months.
I am not sure I would purchase another
17 July 2014
Terrible vacuum cleaner
I bought this due to its weight and manoeuvrability. It worked very well on carpet for a few weeks but the tools never had any suction. On hard floors, it pushes the dust around or disgorges dust. It is messy to empty. It overheats and stops working regularly. I have now returned it and am waiting for an outcome. My last Panasonic vacuum cleaner lasted
14 June 2014
A big let down
I think this is a rubbish machine. There is very little suction when using the hose even after immediately emptying the container. Capacity is too small and very messy to empty. Our beater bar broke too.Readily overheats and then you must wait ages for cooling down. It's difficult to know whether it's working or not - you need to keep looking ! Very manoeuvrable and ok on carpets as long as that's all you need. Why does the cable come out at the bottom ? Obviously not well designed and a let down for all the previous Panasonics we have had over the years. After struggling for a year we went out and bought a Vax.
18 February 2014
On the 2nd one as 1st broke after 1 yr
Got a refund from Curry's and rebought from John Lewis and took advantage of the extended warranty
My wife absolutely loves this vacuum
We have had a Dyson before this and this is much better lighter easier to use
Suction is great
Would highly recommend
One thing though I don't rate Panasonic's customer service as they refused to honour the warranty that I had from Curry's
But all in all a great product
17 January 2014