Phyto Phytoapaisant Soothing Treatment Shampoo, 200ml

Product information

A sulfate-free hypoallergenic shampoo suitable for sensitive scalps. Phytoapaisant gently cleanses the scalp and hair. Enriched with chicory extract for it's detangling properties,leaving your hair smooth and soft.

Hair Concern
Scalp Care
Hair Type
All Hair Types
Treatment Type
Unit Price
£6.75 per 100ml

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Brand Story

A pioneer in botanical haircare for over 40 years.

Created in 1969 by Patrick Alès, one of Paris' legendary hairstylists, Phyto is the first brand to ever use plants in haircare, is 95% natural and has the highest concentration of plant extracts available on the market.

Our products are designed to treat and solve problems with formulas that treat the hair itself, the scalp and the hair follicle itself where hair health actually begins.


  • Click & collect

    Click & collect from John Lewis and Waitrose shops tomorrow from 2pm
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  • Collect+

    Collect + from a local shop from tomorrow, postcode exclusions apply
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  • UK delivery

    Standard delivery within 5 working days
    Named or Saturday UK delivery
    Named day UK delivery pre-10.30am
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  • International delivery not available


We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4.5 out of 5 by 6 reviewers.
Rated 5 out of 5 by Soothe my itchy scalp I have eczema and it extend to my scalp. Been using strong shampoo and would like to try something without the nasties and manage my irritated scalp. It works for me and cheaper than my old brand. 04 August 2015
Rated 5 out of 5 by Perfect sensitive shampoo This shampoo is absolutely perfect if you have a sensitive scalp or flaky scalp. I have used it for a couple of years now and have no problems at all. Would definitely recommend this product. 13 May 2014
Rated 2 out of 5 by Have to disagree with the other reviews I purchased this shampoo based on the reviews here, have to say I'm very disappointed. Have been using as directed for a few weeks and have noticed no difference to the dryness on my scalp, and have in fact noticed more visible flakes in my hair and on my shoulders which is embarrassing. Only positive is it smells really nice, but at this price there are plenty of shampoos that smell nice and cost a lot less! 17 April 2014
Rated 5 out of 5 by Great product for sensitive scalps I have used this product for many years now as I have a very sensitive scalp which easily flares up if I use other products 08 April 2014
Rated 5 out of 5 by Lovely shampoo Great shampoo, really soothing, made the skin less itchy, leaves the hair feeling clean and light. Would recommend it to anyone. Nice looking unusual bottle, the only minus - a bit expensive. 25 March 2014
Rated 5 out of 5 by Best haircare ever! This shampoo is definitely the best shampoo I have ever used, in fact i won't use any other shampoo now. It completely revitalised my hair, and i used to suffer from itchy scalp & dandruff probs but this shampoo completely sorted all that!! My hair feels & looks so much more healthy soft & shiny and has thickened up loads since using Phyto. Comes with a definite 200% recommendation!! 13 August 2013
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