Siemens WM12Q390GB Washing Machine, 8kg Load, A+++ Energy Rating, 1200rpm Spin, White

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Product information

The large capacity Siemens WM12Q390GB washing machine makes a great choice if you have a lot of different material types to wash, with sleek LED controls to make programme selection easy.

A 1200rpm spin speed gets clothes drier after washing, but the drum will care for clothes too. The waveDrum has steep edges to create the power needed for heavy duty loads, while the shallow edges allow your clothes to glide gently around the drum.

Additionally, the surface of the drum itself has been sculpted into a raindrop pattern that emulates the shape of the paddles, to offer even more potent yet gentle treatment of your delicate items. This and the dedicated wool programme make the WM12Q390GB particularly suitable for washing knitwear.

The WM12Q390GB has 15 programmes, including:

  • Easy-Care
  • Delicates
  • Wool
  • Textile guard
  • Mixed fabrics

Plus, there is a 15-minute quick wash for small loads that is a godsend for when you just can’t wait for that garment!

This machine has a function to reduce creases, to make ironing easier, and with a fantastic A+++ rating for energy it will cut running costs too. A child lock is on hand for added peace of mind.

Automatic Load Adjustment Information Automatically adjusts water level for a smaller load, thus saving time and money
Automatic load adjustment
Delay Start
Yes - up to 24 hours
Digital display
H84.8 x W59.8 x D55cm
Eligible for International Delivery
Energy Consumption- Washing and Spinning Information Amount of energy used during standard 60ºC cotton cycle
Energy Rating Information Graded on performance A++ - G, with A++ being the highest grade
Estimated Annual Energy Consumption- Washing and Spinning
Estimated Annual Water Consumption- Washing and Spinning
Hand wash Information Special programme for delicates
No - Delicates option available
Load Capacity Information Maximum washing load the drum can take
Maximum Spin Speed Information The faster the spin, the more water is removed in the spin cycle
Model name / number
Number of Programs
Online Exclusive Information This product is not available in John Lewis branches
Program Sequence Indicator Information Tells you progress of washing cycle
Quick wash Information Speedy programme when you need items cleaned quickly
Spin performance Information Graded on performance A - G, with A being the highest grade
Time remaining indicator Information Tells you how long the programme's got to go
Variable temperature control Information Use different temperatures for different fabrics (e.g. lower temperature for synthetics)
Wash performance Information Graded on performance A - G, with A being the highest grade
Water Consumption- Washing and Spinning
Water supply (fill type) Information Whether mains cold and hot water used. Cold water only is better as mains hot water is normally hotter than most programmes so will need cooling
Cold fill
Wool Programme Information Gentle programme for washable woollens


UK mainland delivery within 7 working days; may be longer for N Ireland, island and rural postcodes


Express 2 working day delivery to selected areas


International delivery not available


Free Washer Disposal

We'll remove and dispose of your old washing machine or washer dryer.

Washer Connection

The charge for this service includes:

  • Connection of the new appliance to a standard domestic water connection point within 1 metre of the installation location
  • Connection of the appliance to an existing 3-pin 13amp electricity point within 1 metre of the installation location
  • Connection of the appliance to an existing waste outlet within 1 metre of the installation location
  • A test wash to ensure the appliance is filling and draining correctly
  • Removal of all packaging


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As


Special offer

    Save £75 when you trade in your old appliance. Select the ‘Free disposal’ option and enter SIEMENSTRADEIN75 at the end of checkout.

    Terms and Conditions

    The offer is available on selected Siemens appliances.

    The offer is only available if the customer agrees to dispose of an old appliance he or she already owns by entering the promotional code, selecting the “disposal” option on the product page or at checkout and by making the old appliance available for collection when the new appliance is delivered.

    If there is no appliance available for collection when the new replacement is delivered, or if the customer deselects the “disposal” option at checkout, JLP will seek to recover the value of the discount given in respect of the new appliance.

    If the customer wishes to return the product, only the discounted price paid will be refunded and the old appliance will not be returned.

    Simply choose our free home delivery service and we’ll collect your old appliance when we deliver your new model.

    Offer ends 30 April 2014.


    An extra 3 years warranty is available on this appliance at no extra cost.

    Click here to register for an additional 3 years warranty after delivery


Siemens WM12Q390GB Washing Machine, 8kg Load, A+++ Energy Rating, 1200rpm Spin, White 4.5 5 11 11
Troublesome! Had three engineer vists after the delivery of this washing machine on 14th March 2014, the last one this morning (7th April). The perfectly civil and knowledgeable engineer, who had visited twice earlier, added shock absorbers, dismantling a supposedly 'new' washing machine comprehensively a second time. The machine had been rattling loudly and jumping forward despite installation with the aid of a spirit level and carefully tightened nuts to secure its four supporting legs. The wooden floor, on which the previous Bosch washing machine had been operating untroubled for years, had to be dismantled. The slim wooden slats on the damp concrete were also subsequently removed. Despite then being placed on the concrete floor, the washing machine continued to protest loudly, moving forward from the start of the rinse cycle and very 'angry' by the time it spun and at a mere eight hundred rpm. Let's see if the shock absorbers will calm it though for a new machine it has beena dismal experience, with three wasted days. John Lews, as always, correct and polite, but not buying Siemens again! 07 April 2014
Lovely washing machine After 3 weeks of reviewing washing machines it was between this one and a 1400 spin Bosch one. After cashback/trade in they worked out about the same price from J/L. They have put the price up on the Siemans since I ordered it. I decided on the siemans has it had a 5 yr warranty. What can I say its great, only had it plumbed in a day and already used it 3 times. The spin is great and it is so much quieter than my old one. If your looking for a washing machine I would really recommend this one. Buy it you wont be disappointed. J/L service was great again delivered on time by 2 efficient delivery guys. 06 April 2014
quiet, efficient, perfect excellent service from John Lewis, bought this machine after sales assistant information, and on-line check of reviews. Very happy with purchase. 28 March 2014
One happy bunny Unlike a previous reviewer I am more than satisfied with results achieved on the spin cycles. Overall I consider this a very good machine and the test of that is I would have been content to purchase it without the trade in offered and the extended guarantee period. But if you can get the offer I would grab it! 21 March 2014
not happy previous washing machine was a Siemens top of the range with a 1400 spin which I never used as 1000 spin was great on bedding and 800 spin great on clothes. The spin on this machine is useless have to spin twice to get reasonable amount of water out. Should have gone for a better model. 12 March 2014
so far so good We haven't had it for long but so far it has done what it says. We cannot complain. The delivery service was excellent by the way. Thanks John Lewis. 11 March 2014
A real workhorse. Had this two days. Excellent results. Got through mountain of washing with ease. The spin on the 15 min cycle was not as good as other programmes. Might need another spin. Only used speed perfect so far. JL installation was brilliant. Overall, I love it. 07 March 2014
Two views Husband: Easy and simple to use even for me. Wife: The clothes come out brighter and cleaner it seems. Both: Good choice. 05 November 2013
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Additional services

  • 2 year guarantee included

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