About Solutions for business

About Solutions for business

Solutions for Business contact us to find out more or call 0345 603 7979 (Mon-Fri 9am-5pm)

About the service

Solutions for business offers a tailored and efficient answer to commercial buying needs. We offer the same high quality you would expect from John Lewis, partnered with quality products and streamlined services to suit all types of organisations.

We offer competitive discounts and a range of payment methods and our team are always on hand to discuss your requirements to ensure you get what’s right for you at a price that suits your budget.

Our continuous support from enquiry to delivery ensures a smooth and efficient experience.

About the service

Case histories

Our team

The Solutions for business team is dedicated to making your experience a great one. Our account managers will listen to your needs and create a tailored business solution for you, be that on products, timeframes or budget.

Our team
How can we help?

Opening hours

Monday - Friday, 9am - 5pm (Excluding Bank Holidays)

Contact us on 0345 603 7979 or email us at sfb@johnlewis.com

You can place an order either via email or telephone.

Minimum order value

When placing a business order the total should be to the value of £1,000 or higher. For any amount under this, please phone our customer services team on 0371 384 5995 for gift cards and 03456 049 049 for products.


Discounts on gift cards are fixed.

On orders of £1,000 or over save 2.5%

On orders of £10,000 or over save 5%

On orders of £50,000 or over save 7.5%

For products, discounts are applied on an order by order basis - we can discuss this with you when you contact us.

Please contact Solutions for business on 0345 603 7979 for a quote.


We accept BACS, CHAPS and the following payment methods:

Delivery (for products only)

Delivery is free of charge for all orders over £50 per addressee. Other delivery options are available, dependant on the products being ordered.

Delivery (for gift cards)

Delivery is free of charge for all orders £1,000 and over

Standard delivery processes apply, but we’re able to arrange flexible delivery options for bulk orders. We can also deliver to multiple recipients and include a gift message on your behalf.

Returns (products only)

Please contact Customer Services on 03456 049 049 to arrange collections, replacements, and returns. If you paid for your order by bank transfer, we’ll send you a refund cheque. If you paid by credit card, the card will be refunded once the item has been returned.


No trademark, service mark, corporate name or other trading name of John Lewis Plc or any of its subsidiary companies may be used by a customer, without that customer first obtaining the prior written permission of John Lewis Plc.

Contact us

We would be delighted to help you with any business enquiry you have. Please fill out your details and one of our team will contact you to discuss further.

At John Lewis, we have exciting offers and news about our products and services that we hope you’d like to hear about. By providing your details you agree to be contacted by us. We will treat your data with respect and you can find the details of our Contact Promise here.

Monday - Friday 9am-5pm




0345 603 7979