Rated 2 out of 5 by Billrr47 Panasonic NN-CF778SBPQ Fan malfunction
We were very happy using this microwave and had good service from it for nearly three years. Recently, the oven fan began to make some noises at certain unpredictable stages in the cooking process. Then the noise became quite alarming so that we ceased to use the oven from then on. Although the Microwave option worked silently, we didn't quite trust the machine any more.
Although we would have rated it highly while working as it should, I don't think that a Microwave this expensive should only last nearly three years.
28 February 2015
Rated 1 out of 5 by dsp1 Very Disappointing
Bought this to replace previous Panasonic model which we were really happy with but had broken after several years.
The new oven was faulty and returned to John Lewis. I was phoned by JL to arrange a suitable day for it to be collected but they arranged for the replacement to come on a different day without even telling me.
The replacement new oven is very disappointing. It is much smaller than our old oven despite Panasonic claiming the turntable had been removed to make it larger. It is described as having two shelves, which is does, but they are too close together to put anything on other than pizza.
Cooking is uneven. Cakes are cooked around the outside not the middle so you can't even turn them to compensate. Combination cooking takes a lot longer than previous model despite claiming to have the same power.
25 February 2015
Rated 5 out of 5 by Chuxx Good but looks a little bulky
Versatile and all the functions work as described. It really is great, I'll mention some of the annoying things here as lots of others have said how great it is already. Front on the looks are good but the sides (esp the Left side) are quite ugly so if you might want to think about that if you are going to have it out on your kitchen counter. For a microwave it is also pretty large so measure up before you buy. The timer could have a better resolution it jumps in 30s increments from about 3minutes, too large when you consider how powerful it is.
Overall very happy with the purchase since we got it we use it loads and often use it instead of our standard convection oven as it is smaller and so probably more energy efficient.
11 February 2015
Rated 5 out of 5 by AiK1844 Brilliant Microwave
Just baked a perfect sponge in this, and cooked a chicken whole in 45 mins. It self cleans and is just awesome!! Jackets are perfect too, it is quite bulky but by necessity of all the functions.
02 February 2015
Rated 4 out of 5 by TrudyLlew got one that works, eventually!
The machine I now have is great, and almost as good as my old sanyo showerwave which died early this year after many years faithful service.
After much deliberation we decided to buy this model so click and collect from JL. First one didn't work on auto programmes, just powered off straight away. I contacted J.Ls tech support who agreed there was a problem and would replace it. Took the machine back to the local store where it was replaced. This new machine worked but was so noisy I couldn't hear someone else speak in the kitchen whist the machine was running. Contacted Panasonic technical advice who said no the machine should not be that noisy. Went through it all again with J.L tech advice who agreed a 2nd replacement. Went back to the local store where Hamish in customer services was brilliant. He stayed withuse all through sorting out the problem. He collected the new machine from stock and took it to the department for me where \I tried out the new machine with The help of James who was also helpful. Once we established that all the functions on this third machine were ok, Hamish the carried it to the car for me. What a nice guy.
We contacted Panasonic for their comment on this. Unbelievable. They stated that there have been no problems with this model and that their standards are a high as ever. Clearly this is not the case as we had two faulty machines in the space of two days.
All I can say is thank goodness we bought it in John Lewis where there is a reliable aftercare service.
30 December 2014
Rated 5 out of 5 by Jan1GT Fantastic!
I am delighted with my new oven, both in looks and performance. It was easy to use from the start, but comes with an excellent manual where there are clear instructions for more advantaged use of the oven, for example using pre-set programmes which use a combination of microwave/convection/grill. It cooks food to perfection. It is easy to clean. I love the flat bed which means you can use oblong dishes. I also really like the drop down door and find it far superior to a side hinged door. All in all, a highly recommended product!
11 December 2014
Rated 5 out of 5 by Invictaron Panasonic NN-CF778SBPQ Combination Microwave
This Panasonic Combination Microwave is replacing our last one (6yrs old, the push button door opener failed), therefore chose this model with the drop-down door which we find far more practicle. This model has very similar spec as our last one, so after two months use we are pleased with our choice.
11 November 2014
Rated 3 out of 5 by richardcb Pamasonic
Be careful how you clean the keypad. I have had problems every Christmas where the keypad fails. Had it changed now 4 times. Twice under warranty. Its just failed again so will replace with another manufacturer. Its the top of the range steam, oven microwave.
22 September 2014