Rated 1 out of 5 by GilesC22 Faulty from the Start x 3
I purchased this machine as a Christmas gift and having tried 3 of them we are now giving up! The same fault occurred in all from the start - approx 1/3 of (cool pale coffee coloured) water p/cup poured straight in to the drip tray. JL Customer Services dept has been as attentive as ever but unless AEG deal with an obvious problem I would strongly recommend avoiding this product.
16 February 2015
Rated 1 out of 5 by dylandoo attractive but troublesome machine
I have had this coffee machine since july 2014,and I have had nothing but trouble with it,after a few months of using it the wand broke and the coffee was like water.I returned it to John Lewis Liverpool and it was sent for repair,when it came back there was brown sticky tape around the machine meant to keep the water tank and the milk container from coming apart whilst in transit,but try as I may I couldn't remove this tape as it was very very sticky and it left my lovely coffee machine looking battered and tatty with these unslightly marks from this tape,so Idecided to return it to see if somebody at JL could rid these sticky marks,the assistant gave me a new tank and milk container.Now the drip tray is overflowing after using only a few pods, Ihave decided to give up with this machine as I am too embarrassed to return it again. WHAT A WASTE OF MONEY.
11 February 2015
Rated 5 out of 5 by StephC74 Brilliant Machine
I bought this machine in November 2014 after looking at it for a while. I was shown a demo by Gillian in the Cardiff store and loved the look of it but was worried I was not use it enough as I had previously owned a different machine (think high street coffee chain) and did not use it. I needn't have worried as i use this machine every day and love the results. From creamy cappuccino to mint mocha I will never regret the decision to purchase this machine. I love it!!
10 February 2015
Rated 5 out of 5 by Puvanachandra Makes excellent coffee
Bought the machine at our local branch in Norwich just before Christmas 2015
Mike the LAVAZZA representative was very helpful.He knows everything about the machine and is extremely good at explaining the workings how best to use it.
Strongly recommend it. The coffee is full of flavour and the variety available is excellent
26 January 2015
Rated 5 out of 5 by Nymphshy First Class!
Bought this machine in Kingston branch of JL just before Christmas. Wasn't really in the market for a new coffee machine (present one working quite well) but just loved the metallic red colour which matched my other kitchen utensils. Arlene was demonstrating that particular day and a free Hot Chocolate on a cold day sealed the deal! She was so helpful in many ways. The coffee? That is excellent too - I have tried 3 of the flavours so far - helped a lot with them being on offer (3 for 2) leading up to Christmas. Good all round. Arlene supplied me with samples of Lavazza chocolate squares, but I have also been trying other chocolate e.g. Lindt with excellent results.
24 January 2015
Rated 5 out of 5 by Steve9567 What a machine and great coffee
Bought this from John Lewis Solihull, had it demonstrated by Cerris, she made a capucchino and showed me how to use the machine, coffee was just what I wanted, got to say this is the way to buy a coffee machine if you are unsure with the multitude of manufacturers out there. Would like to thank Cerris for her help in the purchase of the machine.
15 January 2015
Rated 5 out of 5 by AudandShezza Great machine!!
Using it since Xmas and so far so good. Makes great coffee, easy to use, easy to clean, just perfect coffee machine!!
04 January 2015
Rated 5 out of 5 by Mare61 Best Coffee ever
If you are looking for a coffee machine then this is the one, after wasting money on other machines we bought the Lavazza and the coffee is hot, full of flavour and loads to chose from, it looks good in the kitchen as well
I have never written a review before but this time I just had too, you will love the coffee
04 January 2015