BT 4500 Big Button Digital Cordless Telephone and Answering Machine with Nuisance Call Control, Trio DECT

Product information

The BT 4500 Big Button Telephone is a practical solution designed to aid sight, hearing and dexterity impaired people. It features large, responsive buttons to make dialling, a large 1.8" full graphic display to make reading the screen easy and has been tested to provide clearer sound. It is also compatible with hearing aids, so you'll be able to comfortably hear calls through your hearing aid.

Key Features:

  • Call Control allows you to choose which calls you answer and which calls are sent straight to the answer machine. For example, you can block all International and Withheld numbers, cutting out a large proportion of unwanted sales calls. You can also block up to 10 specific numbers to stop any particular nuisances from contacting you too.

  • A 'Do not disturb' function prevents your phone from ringing or lighting up in times when you need some peace and quiet.

  • Visual Voicemail will give you a list of who's called you and allow you to choose which voicemail message you want to listen to first, so you can prioritise the most important messages.

  • The large 1.8" full graphic display enables you to instantly view how many voice messages, missed calls or text messages you have, and makes it easy for you to find the number you want from your phonebook. A blue backlight makes it easy to read, even at night.

  • A hands-free speaker mean you can share a conversation with other people in the room or use your hands for something else as you talk.

Please Note: In order to use Call Control, text messaging and visual voicemail features you must be subscribed to a Caller Display Service from your network provider. Charge may apply.

Answering machine
Caller ID display Information See name and number of who's calling (there may be a charge for this service)
Caller memory Information Stores popular numbers so you can retrieve them easily
100 name and number directory
Base Station: H53 x W110 x D172mm. Handset: H180 x W61.3 x D40.2mm. Charger: H43 x W93.1 x D100mm.
1.8" LCD display
Eligible for International Delivery
GAP compatible Information Use more than one phone from the same base station: e.g. have one phone in the hallway, another in the bedroom
Last number redials Information Lists the previous numbers so you can redial them very quickly
Maximum range Information How far away from its base the phone will pick up a signal (normally 300m outdoors)
Maximum Standby Time Information The time the phone can be left off the charger (when not in use) before needing a recharge
160 hours
Maximum Talk Time Information How long you can use the cordless phone for, once it’s been fully charged
13 hours
Message Recording Time Information How many minutes' worth of messages can be recorded
60 mins.
Model name / number
BT 4500 Trio
Phone set
Ringtones Information Choice of ringtones: polyphonic tones have a greater range of tone for better sound quality; with MP3 ringtones you can use music as a ringtone, such as a favourite song
10 polyphonic and 5 standard
SMS capable Information Send text messages from your phone to another SMS-capable phone
Wall Mountable
Base Station: 202g. Handset: 142g. Charger: 74g.


Click & collect

Free from John Lewis or Waitrose shops for collection tomorrow from 2pm
361 participating John Lewis and Waitrose shops

Collect + from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 4.5 out of 5 by 14 reviewers.
Rated 5 out of 5 by everytthing I wanted in a phone Just perfection .ordering on line is so simple and ready for collection next day 10 February 2015
Rated 4 out of 5 by bt 4500 big button cordless telephones with nuisance call control very good telephones easy to use only one little fault I don't like the scrolling numbers when answering the phone 11 November 2014
Rated 5 out of 5 by Totally satisfied Exactly as expected, easy to setup with good sound quality and clear info on screen. 01 October 2014
Rated 5 out of 5 by Vast improvement Every aspect of this phone is better than its (non-BT) predecessor. Sound is clear and adjustable, big buttons very accessible. Contacts easy to enter and maintain - each handset is automatically updated. Little interference from desktop PC. Only downside is that call blocking does not work as we have another phone plugged into our branch line upstairs. 02 September 2014
Rated 5 out of 5 by A welcome change This phone will be ideal for those with large hands frustrated with handsets getting ever smaller 12 August 2014
Rated 5 out of 5 by BT 4500 Big Button Digital Cordless Telephone and Answering Machine with Nuisance Call Control, Trio DECT Great product! Handsets are convenient size and weight, the numbers are large and easy to see and use, and the audio quality is excellent. The set-up guide is clear and easy to follow, and installation requires only the one telephone socket for the first handset. Reception on all three handsets excellent throughout the property. A very usable and efficient installation for all to use, especially the elderly. 07 July 2014
Rated 4 out of 5 by Easy to use - mostly Positive: Phone and answering machine good, menus easy to master. Have no criticism of the sound quality. Negative: When looking at calls both received and made, the number display is too large and scrolls through too quickly making it difficult to accurately read the number. One handset failed after a couple of weeks. Instant no hassle replacement of complete set by JL (one of our reasons for shopping there!). Hope the replacements are long term reliable. 03 July 2014
Rated 5 out of 5 by Very satisfied This product does just what it says on the box. The big buttons are easy to see and use. The phone blocks nuisence calls - a great plus - and it can be programmed to indicate who has called and the time of the call. We are really pleased with it. 11 May 2014
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Additional services

  • 2 year guarantee included

More than 10 in stock