Rated 3.1 out of 5 by 7
Rated 5 out of 5 by Langd10 Better than I expected
I have a tiled kitchen floor, that my late wife used to get down on her hands and knees to scrub. Since she died the Christmas before last it has got dirtier and dirtier as if I got down to scrub it I would need a hoist to get me back up. I saw the Which review of steam mops and decided to try one. I chose the Vax as it was the Which best buy, and it exceeded all of my expectations, both in ease of use and results at the end of the day.
08 March 2016
Rated 3 out of 5 by antjen Obsessive compulsive cleaner
Deep cleaners hard floors and carpets with great results. Killing 99% of bacteria. Mine arrived missing a floor stand. Otherwise I would of rated excellent.
14 October 2015
Rated 3 out of 5 by Eric82 Good but drawbacks
Worked well initially but my wife is unable to remove the water container and I have considerable difficulty. It has also had problems with steam and despite clearing every orifice I can find in accordance with troubleshooting guidelines it has now stopped working altogether - after less than two years use.
17 August 2015
Rated 1 out of 5 by JK15 Dissapointing
Im on my second mop after the first one stopped producing steam within the first year. I thought that was the reason the mop was leaving a layer over the floors which once dry if you walk accross you can see the footmarks marks but it seems not.
The second mop is also doing this. If I wipe the floor after it has been mopped there is dirt on the cloth which defeats the purpose of the mop. In order to have a clean floor I would have to go over it with a cloth after using the vax.
07 March 2015
Rated 2 out of 5 by Ruby54 Disappointing replacement
My first model worked really well and did a great job until it stopped working altogether when I had had it for about 10 months. It was returned to Vax and eventually replaced with a slightly different model which is nowhere near as efficient as my original one! It doesnt appear to be producing steam and is really hard work to operate. I will be returning this one to John Lewis shortly.
14 November 2014
Rated 5 out of 5 by sham22 Great product
great product, would definitely recommend, I don't know why I didn't get one sooner...really deep cleans floors unlike a mop and bucket!
04 February 2014
Rated 3 out of 5 by Rabbiitpie Very disappointed
I returned this machine within a few days of purchase - my hands weren't big/strong enough to get the water tanks off! I had to get my husband to remove the tank and put it back. The machine seemed to clean well, lots of steam and almost dry in a couple of minutes, but out of curiosity I wiped over an area with a damp clean cloth and it had quite a bit of dirt on it. John Lewis staff were great and made the return/refund effortless.
28 September 2013