Gigaset C620A Digital Telephone and Answer Machine, Trio DECT

Product information

The Gigaset C620A has been designed to simplify your family's life. It features a large 1.8" graphical display that gives you user-friendly direct access to functions, making it a practical solution to your day-to-day calling requirements.

Key Features

  • Store up to 55 minutes of messages on the high capacity answer machine. The handset and base both feature 'new message' lights and the time and date of the recording is played back every time you listen to your messages. A skip-back function will also replay the last few moments of a message, so you can finish writing down important details.

  • Time-controlled call silencing allows you to set your phone to silent at specified times so it won't wake you when you sleep or disturb some much needed peace and quiet. Instead, calls will show just on the handset, so you can still be aware of them if you need to be.

  • Anonymous call protection works in conjunction with the caller ID service from your provider to let you mute or withhold calls from certain numbers, or even blacklist up to 15 numbers, so you can avoid calls from undesirables.

  • A 'babyphone' function will turn your phone into a baby monitor, with settings instructing it to make internal or even external call alerts when your baby wakes up. You can alter the sensitivity of the alert and it even features a talkback function that can be useful for talking to older children from another room.

  • The C620A employs High Sound Performance (HSP) to deliver clear, loud voices without static or fuzz, even when you're using the handsfree speaker.

Answering machine
Caller ID display Information See name and number of who's calling (there may be a charge for this service)
Caller memory Information Stores popular numbers so you can retrieve them easily
250 entries, 3 numbers per entry
Handset: H155 x W49 x D30 mm. Base: H132 x W126 x D52.5 mm. Charger: H82.5 x W73 x D39 mm
1.8" graphical display
Eligible for International Delivery
GAP compatible Information Use more than one phone from the same base station: e.g. have one phone in the hallway, another in the bedroom
Last number redials Information Lists the previous numbers so you can redial them very quickly
Maximum range Information How far away from its base the phone will pick up a signal (normally 300m outdoors)
Maximum Standby Time Information The time the phone can be left off the charger (when not in use) before needing a recharge
530 hours
Maximum Talk Time Information How long you can use the cordless phone for, once it’s been fully charged
26 hours
Message Recording Time Information How many minutes' worth of messages can be recorded
55 minutes
Model name / number
Gigaset C620A Trio
Phone set
Ringtones Information Choice of ringtones: polyphonic tones have a greater range of tone for better sound quality; with MP3 ringtones you can use music as a ringtone, such as a favourite song
20 ringer melodies and 19 real sounds
SMS capable Information Send text messages from your phone to another SMS-capable phone
Wall Mountable


Click & collect

Free Click & collect from John Lewis or Waitrose shops for collection tomorrow from 2pm
347 participating John Lewis and Waitrose shops

Standard delivery


Next or named day delivery


Next or named morning delivery


Collect+ from a local shop from Monday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As

Gigaset C620A Digital Telephone and Answer Machine, Trio DECT 4.5 5 29 29
Works well Working well, only flaw I have found is the awful ring tones they give you. I would have thought they would have at least had one normal ring tone. Musical ring tones could be the radio on, so had great difficulty in finding one that suits. Found one that was acceptable but still don't like it much but will have to get used to it. 14 August 2014
One look and returned... While all the reviews suggest this is technically a good telephone, it's shiny plastic appearance was enough to 'return to sender'! I had an older Gigaset 304 trio where one of the handsets gave up the will to live after 15 months, but while also being of plastic construction at least it had more quality in appearance and touch. In summary, if you like cheap shiny black plastic, this is the phone for you! 12 August 2014
Very good cordless phone As with any technical product it takes a little while to learn the basics and adjust especially if it is slightly different from one you are replacing. Once over this stage I find the product very good and it has many features perhaps I will not need but as I learn more about it may be I will. The answerphone is excellent and very clear, with flashing light and number display also. Once you have put all your contact numbers into the phone then all becomes very easy. I particularly like the quick dial feature. So yes I am pleased I purchased this product.. As always John Lewis service excellent, ordered on line and collected next day at my Waitrose store. I would always shop at John Lewis for this type of product. 29 July 2014
Great phone Lovely phone to use and set up was not a problem although we did seem to get an echo when someone phoned in, sounded like loud speaker was on. I contacted Gigaset by email and within hours I received a reply outlining that the ' listen in' should be disabled. The phone was on open broadcast. Now rectified and working well. Very pleased with JL, received very quickly, in fact next morning. 29 July 2014
very limited for telesales call blocking with caller id This phone is advertised as having a call filtering / blocking function. We have had this phone for 6 months and we think this feature works but it is crippled. It filters, (blocks unwanted calls), very well but it only has a 15 number deep blacklist. We filled the blacklist in a week, Now when we get a new telesales call, we have to dump an old entry from the blacklist, hoping that the tele scammers will not use it again. We have set it so numbers in the blacklist (including numbers from abroad), are received SILENTLY, i.e. the phone here does not ring out, although the caller may leave an answerphone message if they wish. We have NEVER had a telesales caller leave a message! The blacklist needs to be capable of storing at least 50 numbers, along with some date or number of times called, so we know which is the oldest or least used number to dump, otherwise one is forever editing the 15 number list. PJ Keane 29 July 2014
Well Recommended A very good buy with faultless service from John Lewis. They were also cheaper than other suppliers. Good detailed instructions. Good quality with a decent loudspeaker facility. 17 July 2014
Good features Very clear with adjustable volume, found the Block withheld numbers on this set a really handy feature, when coupled with BT blocked calls it does away with a good 80% of spam phone calls. The various ringtones to each caller means you can identify if they are family and friends just by the ring tone set for them. A very good product. Only minor quibble the set comes with hands free set on incoming calls and it took a while to work out how to change this. 11 July 2014
Clear Sound I purchased these to replace a trio of phones that had very poor sound. These phones, in my opinion, have a far superior sound quality. The menu is slightly laborious to navigate for contacts etc & it is not always obvious if you have missed a call unless you look closely. You can block those unwanted callers & transfer calls between phones. However if you want to be able to clearly hear the person that has called you these are the phones for you. 09 July 2014
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Additional services

  • 2 year guarantee included

More about what's included with Added Care

More than 10 in stock