Gigaset C620A Digital Telephone and Answer Machine, Trio DECT

Product information

The Gigaset C620A has been designed to simplify your family's life. It features a large 1.8" graphical display that gives you user-friendly direct access to functions, making it a practical solution to your day-to-day calling requirements.

Key Features

  • Store up to 55 minutes of messages on the high capacity answer machine. The handset and base both feature 'new message' lights and the time and date of the recording is played back every time you listen to your messages. A skip-back function will also replay the last few moments of a message, so you can finish writing down important details.

  • Time-controlled call silencing allows you to set your phone to silent at specified times so it won't wake you when you sleep or disturb some much needed peace and quiet. Instead, calls will show just on the handset, so you can still be aware of them if you need to be.

  • Anonymous call protection works in conjunction with the caller ID service from your provider to let you mute or withhold calls from certain numbers, or even blacklist up to 15 numbers, so you can avoid calls from undesirables.

  • A 'babyphone' function will turn your phone into a baby monitor, with settings instructing it to make internal or even external call alerts when your baby wakes up. You can alter the sensitivity of the alert and it even features a talkback function that can be useful for talking to older children from another room.

  • The C620A employs High Sound Performance (HSP) to deliver clear, loud voices without static or fuzz, even when you're using the handsfree speaker.

Answering machine
Caller ID display Information See name and number of who's calling (there may be a charge for this service)
Caller memory Information Stores popular numbers so you can retrieve them easily
250 entries, 3 numbers per entry
Handset: H155 x W49 x D30 mm. Base: H132 x W126 x D52.5 mm. Charger: H82.5 x W73 x D39 mm
1.8" graphical display
Eligible for International Delivery
GAP compatible Information Use more than one phone from the same base station: e.g. have one phone in the hallway, another in the bedroom
Last number redials Information Lists the previous numbers so you can redial them very quickly
Maximum range Information How far away from its base the phone will pick up a signal (normally 300m outdoors)
Maximum Standby Time Information The time the phone can be left off the charger (when not in use) before needing a recharge
530 hours
Maximum Talk Time Information How long you can use the cordless phone for, once it’s been fully charged
26 hours
Message Recording Time Information How many minutes' worth of messages can be recorded
55 minutes
Model name / number
Gigaset C620A Trio
Phone set
Ringtones Information Choice of ringtones: polyphonic tones have a greater range of tone for better sound quality; with MP3 ringtones you can use music as a ringtone, such as a favourite song
20 ringer melodies and 19 real sounds
SMS capable Information Send text messages from your phone to another SMS-capable phone
Wall Mountable


Click & collect

Free from John Lewis or Waitrose shops for collection tomorrow from 2pm
361 participating John Lewis and Waitrose shops

Collect + from a local shop from Monday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 4.5 out of 5 by 35 reviewers.
Rated 4 out of 5 by Very easy to use cordless phone and answering machine Easy to install and set up. Phones share address book easily. I have yet to use call blocking but a neat feature, It would help if there were voice promts for optioons during remote access of messages. 18 February 2015
Rated 4 out of 5 by Good product Overall pleased with this trio. Two provisos : 1. You have to be careful replacing the handset on the stand - it can easily fall off if not placed correctly. 2. It is not easy to find some things out from the book ... we have had to use the helpline telephone number 3 times to sort out 3 different operating queries, and have found the customer helpline really excellent. All 3 were easily sorted once we knew how to. 17 February 2015
Rated 4 out of 5 by A couple of major drawbacks Bought this recently as sick to the teeth of nuisance calls & gradually getting used to it. I don't think the sound is that great compared with my 7 yr old previous BT model. The major problem I have discovered is that the blocking of anonymous/withheld calls is an "all or nothing" feature. Some of my best single female friends withhold their numbers which means they cannot get through unless I remove the protection feature. Even though I pay for caller display & their numbers are in my personal directory the phone cannot differentiate between them & cold callers & PPI pests! So I've either got to cancel the anonymous caller protection, completely negating the reason I bought the phone in the 1st place or accept that my friends won't be able to call me. In fairness, the phone is doing what it says it does & screens unwanted calls BUT is unable to allow calls from wanted numbers in my phonebook. The previous reviewer is correct - there is only 15 mins recording time - NOT the 55 mins given in the John Lewis product detail. 12 January 2015
Rated 4 out of 5 by Message recording time not 55 minutes Easy to set up & use. However, think I have missed something. It states 55 minutes message recording - yet it only has 15. 17 December 2014
Rated 5 out of 5 by Gigaset C620A Digital Telephone and Answer Machine, Trio DECT Compared to our old telephones, these phones are so of the moment. I love the fact that I can now see who is calling and we can block all those unwanted calls. I haven't had any since starting to use them. The screen is clear and I love the clock face that shows when the phone is on the rest. I found it easy to set up and whatever I inputed into the main phone, automatically transferred to the two satellite phones. 09 December 2014
Rated 5 out of 5 by Giga set was easy to set up and use Didn't need manual as it was easy to set up and use. Had all 3 phones working for over a month now with no problems. 13 November 2014
Rated 4 out of 5 by Works well Working well, only flaw I have found is the awful ring tones they give you. I would have thought they would have at least had one normal ring tone. Musical ring tones could be the radio on, so had great difficulty in finding one that suits. Found one that was acceptable but still don't like it much but will have to get used to it. 14 August 2014
Rated 3 out of 5 by One look and returned... While all the reviews suggest this is technically a good telephone, it's shiny plastic appearance was enough to 'return to sender'! I had an older Gigaset 304 trio where one of the handsets gave up the will to live after 15 months, but while also being of plastic construction at least it had more quality in appearance and touch. In summary, if you like cheap shiny black plastic, this is the phone for you! 12 August 2014
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Additional services

  • 2 year guarantee included

More about what's included with Added Care

More than 10 in stock