Philips Sonicare HX9172/10 FlexCare Platinum Electric Toothbrush

Product information

Everybody loves a bright white smile. Let the natural whiteness of your teeth shine through with Philips Sonicare HX9172/10 FlexCare Platinum. This toothbrush is proven to remove everyday stains in just 2 weeks with the use of the Clean & White mode.

The Sonicare electric toothbrush's unique dynamic action gently and effectively reaches deep between teeth and along the gumline. The Dynamic Cleaning Action of this toothbrush and the direct broader contact with each tooth has proven to remove everyday stains, to help keep teeth naturally whiter.

3 intensity settings- low, medium or high allow you to tailor your brushing to suit you. There are also 3 brushing modes to choose from: Clean, White and Gum care so you can look after your whole mouth easily. 2 sized brush heads have a unique bristle configuration proven to remove up to 6x more plaque between the teeth and improve gum health.

A 2-minute timer on this toothbrush helps ensure dental professional recommended brushing time and a 30 second interval timer indicates when you have completed each quadrant of your mouth, signalling for you to move on, resulting in more consistent cleaning throughout your mouth.

What’s more an integrated UV sanitiser safeguards against potentially harmful germs by using ultraviolet (UV) clean technology. The sanitiser unit can clean two brush heads at the same time, and it takes just 10 minutes for the heads to be completely sanitised. Travel case, charger and brush head included.

Battery life Information How long the battery lasts for (and if applicable) until it needs recharging
Up to 3 weeks fully charged
Model name / number


Click & collect

FREE on orders over £30, £2 if you spend less. Collect from John Lewis or Waitrose tomorrow from 2pm
369 participating John Lewis and Waitrose shops

Collect + from a local shop from Tuesday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


International delivery not available

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Rated 4.2 out of 5 by 5 reviewers.
Rated 4 out of 5 by Effective but timer inaccurate This is brilliant at cleaning my teeth. My gum health has improved too. My dentist has noticed an improve the since I started using it. The only down side is the timer. It doesn't work properly and the toothbrush keeps switching off too early. 09 June 2015
Rated 5 out of 5 by Expensive but worth it Mouth feels really clean after using this, and the battery lasts for ages on a charge. 05 May 2015
Rated 4 out of 5 by Reliable and effective. This replaced our previous model which lasted about two years. We like being able to sterilise the brush heads and the heads being covered while stored. The brush action is effective but gentle. Think it would be helpful to supply at least four heads. It fulfills all that we require of an electric toothbrush. 28 April 2015
Rated 5 out of 5 by Works Great Bought in store where the very helpful sales staff advised there was a temporary price reduction, fabulous JL! Been using this for 3 weeks now and the results are great. Still on the first charge with two LEDs still showing so plenty of charge left! 20 April 2015
Rated 3 out of 5 by Great product until it breaks! Have had this toothbrush for just under 2 years and has been great. However just before the 2 year warranty ended, the product stopped working. Contacted Philips and after 3 weeks of calls and emails, was told a replacement had been sent. Then when nothing arrived, phoned again to be told this was all incorrect and I had to send the toothbrush back first before anything could be done. Very bad customer service. Unlikely I will by Philips products again. 26 August 2014
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Additional services

  • 2 year guarantee included

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