WD My Cloud, Personal Cloud Storage & Network Attached Storage Drive, 3TB

Product information

Save everything in one place and access it from anywhere with blazing-fast performance using My Cloud, from WD. My Cloud delivers your own password-protected personal cloud storage, with no monthly fees for a whopping 3TB of storage, so you can access all of your files from anywhere with an internet connection.

Access anywhere
You can access your Cloud from anywhere, using an internet enabled device. You can even download WD's file management app to your smartphone or tablet for easy access from a portable device. You can also stream videos, photos and music directly to DLNA certified devices, like televisions, media players and games consoles.

Flexible backup
My Cloud comes with WD SmartWare Pro to help you backup your important data from your PC straight to your cloud. You can schedule automatic backups and choose specific files and folders to backup. My Cloud also works with Apple Time Machine, so Mac users can look after their files too.

Direct uploads from tablets, smartphones and cameras
You can easily transfer your files between your portable device and My Cloud through Wi-Fi to free up space on your device's internal storage. You can also connect your digital camera to My Cloud through the USB 3.0 port to quickly get all of your files where you want them.

Expand your storage
You can also attach an external hard drive to My Cloud through the USB 3.0 port to add additional storage to your cloud.

Compatible with
PC, Mac, Android and iOS tablets and smartphones
Ethernet, USB 3.0
H170.6 x W139.3 x D49 mm
Eligible for International Delivery
Model name / number


Click & collect

Free Click & Collect from John Lewis and Waitrose shops for collection tomorrow from 2pm
289 participating John Lewis and Waitrose shops

Standard UK delivery within 5 working days


Next, named or Saturday UK delivery.


Next/named working day UK delivery pre-10.30am.


Collect+ from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As


WD My Cloud, Personal Cloud Storage & Network Attached Storage Drive, 3TB 1.6 5 5 5
Disappointing Was very easy to set up and initially worked OK. After 24 hours however started to run slowly transferring data and then failed to appear on network. Despite following online procedures for 2 different reset options it will no longer work. Having to return and can't recommend :( 07 July 2014
Either snail pace slow or faulty Bought this from john Lewis, Cardiff on Sunday 29th June. Initial set up seemed okay, but back up speeds were horrendously slow (estimated time of 1 week to back up my PC). Phoned the helpline and 4 hours later trying to download updated software and changing plugs we were both scratching heads and he conceded it may be faulty, but tried to convince me to download tracking logs to monitor it. Sorry, life is too short. Taking it back next weekend and hopefully exchanging for external hard drives 02 July 2014
Very poor indeed Well what a shock to the system! Having purchased this 3TB product the other day, I have had to reset it every day, it will not allow me access to the Dashboard. Getting hold of Tech Services is not easy, they quote one day, but I'm still waiting. You cannot password each folder as I was told I could and now as I try to access my data, it kindly reports that it "has timed out" yet I'm on a 40MB fibre cable!! Not impressed at all. If this continues to the weekend, I shall be returning the unit to JL. 02 July 2014
a big dissappointment Purchased this as it was supposedly a good product but not the case.The setup is not easy and getting hold of Technical Support was impossible,after 45mins of trying my phone battery died.I tried just about all that is possible but no joy. Will return unit for refund. 11 June 2014
Stormy MyCloud clearing to bright sky's later I set up the cloud on my laptop, which proved to be somewhat troublesome initially. Google sorted it out for me in the end! The problem was that MyCloud by default was using the same wireless server port as my printer. Once I sorted that out, the rest of the process went well. My entire family can now swap files from iPads, mobiles and Pc's, Large video files work like a dream indoors but lag badly if accessed in the wide world outside. Having said that I am well pleased with it and glad I persevered with the setup. 22 April 2014
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Additional services

  • 2 year guarantee included

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