Tefal VC101616 Steamer
Let down by build quality
Bought this 2 years ago to replace a Tefal steamer that we had as a wedding present and had used for 16 years.
Unfortunately the new version is not as reliable:
The baskets have a removable base that clips in. This is supposedly useful so you can steam something really big by stacking them without the bases, but in practice who does that ? Instead it is very annoying because the clips are very flimsy and the bases are forever falling out and needing re-clipping.
The mechanical timer packed up after about 18 months. Didn't bother to return it as it just stays on indefinitely and so can still be used.
Unfortunately I just dropped it and the plastic base has cracked so have to throw away. That is probably not its fault really, but I will buy a different model to replace it.
11 June 2014
Tefal VC101616 Steamer
Good value for the money. One small problem we have experienced is that the timer sticks, but make sure that it starts ticking at the start and it is ok
15 April 2014
Fantastic steamer at the price
I spent a lot of time researching steamers after my previous one failed. I've had this one for four months now and have been really pleased with it. Especially as I think I must have purchased it when it was being "price matched".
I use the steamer several times a week. I find that veg like carrots take about 30 minutes to cook when using two fairly full baskets. I would allow about 15-20 minutes if just using one basket and/or for veg which takes less cooking.
So far, I've had no problems with the durability of the baskets and lid. I put them in the dishwasher after each use and they are showing no signs of wear. The timer dial seems quite sturdy.
I do only use the steamer for vegetables... so can't comment on how effective it is for other types of food.
27 March 2014
OK so far
Worked OK. Very good price compared to other shops and even on-line; well done to John Lewis but Tefal may need to do better i.e. not sure how long the mechanical timer will last and the hard plastic baskets.
18 February 2014
I thought this steamer was at a very competitive price and with a 2 year guarantee what a bargain. I use it every day and so far it has been very good. Would recommend it, the veg taste great without the use of salt!
21 January 2014
Love this steamer, use it every day and have been very pleased with it. BUT the glue which holds the lid handle in place became unstuck so now having great difficulty using it. It is 10 mths old and I don't have my receipt. Contacted the manufacturer who have agreed to send me a replacement lid, very pleased with their service.
Mentioned that maybe they should alter the lid construction, glue and steam don't work!
Overall great machine if your lid holds up.
31 October 2013
love this product easy to use easy to clean and looks great in kitchen. Another good buy from john lewis, thankyou
29 October 2013
Compact fast steaming of veg
I got this after my last steamer failed. Used every day so no surprise it failed after years of service.
I liked the compact look of this model and this was main reason to buy it. I agree with others it is very easy to clean The baskets are easliy rinsed in warm soapy water as its the base being careful with power lead
I now find the basket base no longer lock into place with the basket side as they have locating lugs that have broken off with use. I will be forced to replace it as this is becoming a pain when emptying each basket due to the base falling away spilling the contents.
Ah well it lasted a year or so and I guess stuff is not made well these days. Otherwise a good steamer for one meal or the whole family
20 February 2013