Tempur Cloud Pillow


Cover material
100% cotton
L70 x W50cm
Visco elastic
Cover, 100% cotton
Pillow Size
Tumble Dry
Cover only, cool
Washing Instructions
Cover, machine washable at 40°C

Product information

The Cloud Pillow from TEMPUR is made with a specially developed TEMPUR® Extra Soft (ES) material, to provide an innovative balance of softness and support. Ideal for those who want the support that TEMPUR can offer with a softer pillow feel, the visco-elastic temperature-sensitive material effortlessly softens to the natural curvature of your head and neck, providing you with superior support.

Cover is removable and washable.



Click & collect

Free from John Lewis or Waitrose shops for collection tomorrow from 2pm
355 participating John Lewis and Waitrose shops

Collect + from a local shop from Monday - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

Standard delivery in 5 working days


Corporate iForce Named Day


Next day UK delivery


Named or Saturday UK delivery


Named day UK delivery pre-10.30am


Next day UK delivery pre-10.30am


International delivery available

  • Europe (EU) - £7.50
  • Europe (Non EU) - £7.50
  • Australia - £25.00
  • Rest of World - £25.00
Provided by JL Delivery Ltd - more about international delivery

We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.


Find out more about returning products

Q & As

Tempur Cloud Pillow 4.4 5 61 61
Takes time to get used to...shame about the cover! Previous to purchasing the Cloud pillow,I had been waking with shoulder and neck pains for years.I am a small size lady and needed a small but soft and supportive pillow.I move around a lot in my sleep and go from my front or side to my back ,so the Cloud pillow is perfect in that respect. It moulds to you as you change position ,but you can also mold it to your needs before going to sleep. Because of the price ,it does feel like a big investment though. You really need to try it out first in store first,but beware...there lies the main problem.The pillow in store ,tried by all, is super soft.I have a small lightweight frame and the pillow needed some serious breaking in ( the feel is also affected by the temperature in the room) . I woke up several times on the first night and I was in awful pains the next day. On the advice of some reviewers and Tempur website,I decided that persevering was worth it .I gave it a good roll around and a good beating to soften it.I took off the pillow protector ,so it would have full room to expend. I am glad I did. It has been 3 weeks now and it has made a difference to my quality of sleep and neck pains. It is a shame about the pillow protector though.As it is such an expensive pillow ,Tempur should give more advice and also provide/sell a better pillowcase. In the end,I had to buy Jersey pillowcases from elsewhere as JL dont stock them unfortunately. Jersey fabric is recommended for memory foam products as other types of cotton fabric are stiff and will not stretch to accomodate the foam fully. Thank you to previous reviewers for their advice. I really like my Cloud now. I don't think I could go back to a normal pillow. 23 January 2015
Very comfy Wasn't totally impressed straight away, but after a few days it certainly moulded itself to my head. It's a massive improvement on the feather or synthetic fibre pillows as this let's blood flow, so I'm not plagued with headaches in the morning anymore. If you're looking for a good sleep and are sitting on the fence due to the price, go for it, you won't be disappointed. It is worth the extra penny for a good product and a good night's sleep. Good luck. 05 January 2015
Great comfy pillow Lovely product - Solid and a little heavy pillow but very comfortable however does need a slightly larger pillowcase for it to perform perfectly. 16 December 2014
Pure comfort I've never slept on a cloud before, but I imagine it must be something like this! In fact, one night recently I had a dream that I was floating through the sky, passing through those little puffs of air - the pillow must have entered into my subconscious! Anyway, for all you cherubims and serephims, this is the perfect place to lay your head. Enjoy. 09 December 2014
Pillow,good to have a good night. Only been using the Pillow for one week, Now starting to get used to it, good neck support . I decided to purchase a Cloud pillow after my Wife bought one, seems a good idea,. Tried loads of Pillows over the years, this is the best. Can recommend. 18 November 2014
The most comfortable pillow ever! At first I thought this pillow was just too expensive! How wrong I was-you won't regret spending the money after sleeping on this pillow-I have even found that I have one hour's extra sleep since I bought it-might be a coincidence but I don't think so! I can't recommend this pillow highly enough. 04 November 2014
Got rid of neck but had an allergic reaction This is a hard one to review because it helped with my terrible neck and shoulder ache but then gave me allergic reaction. After a week of sleeping on the Tempur pillow, I got a an itchy neck and scalp. I ignored it for another week, until it became obvious that it was the pillow that was giving me this reaction. I googled the subject and got a sense that some people do have an allergic reaction to Tempur as they use chemicals in their pillows. Anyway, I still think it works as a pillow to elevate neck pain but how would you know if you were allergic to it, till you bought it? I don't know the answer to that question. John Lewis were very understanding and give me my money back. Thank you 20 October 2014
Disappointing and heavy I bought this pillow after reading all the previous reviews & trying it in store. Unfortunately it hasn't lived up to expectation. It is very heavy and isn't as soft as I'd hoped. I did try a bigger pillow case but it hasn't helped. I have persisted in the hope that I'd get used to it, but unfortunately not. An expensive mistake. 06 October 2014
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