Rated 2.7 out of 5 by 10
Rated 1 out of 5 by JRA70 Terrible Product
The quality of this product is lamentable and it's not worthy of John Lewis.
Metal screws with plastic threads, spring catches that break, metal bars that don't stay in their holders and then rip or fray the top of the safety net. I could go on.
This trampoline lasted 3 months of moderate use before literally starting to fail.
I am compelled to write this and would strongly advise against the purchase of this product.
09 December 2015
Rated 1 out of 5 by Sarah369 Poor quality
This TP trampoline is more expensive than most, but the quality is shocking! The side supports are of such poor quality and have literally fallen in onto the bed of the trampoline. JL organised replacement clips, but within days the same thing had happened again. Have contacted TP directly and am awaiting a response.....
03 February 2015
Rated 1 out of 5 by silverlight Poor Quality - Terrible Service from TP
I went for an expensive trampoline thinking we would get quality.
However it has been anything but.
Firstly the main leg support welding snapped after 3 weeks - very dangerous problem caused by shoddy workmanship and welding. Contacted TP Toys took them 4 weeks to ship a replacement and they couldn't have cared a less about the danger to our kids.
Second issue, the flimsy side supports are shocking.
Avoid this trampoline and TP Toys / Mookie Toys.
17 November 2014
Rated 1 out of 5 by HelsV Don't waste you money
It was brilliant until the poles that go through the top of the net frayed and the elastic snapped. JL organised replacements which came with no elastic!!! Second lot of replacements arrived and lasted 4 days. JL tried to get yet more parts from TP with no joy. JL sent new trampoline and told me to take out parts I needed. The new parts are now metal strips, not poles. They do not lock when clipped in place so every time my daughter bounces on it, they come apart. Being flat metals ends, they then poked through causing holes!! Cannot fault JL in any way, they have been great. Cannot say the same about this expensive trampoline.
23 July 2014
Rated 3 out of 5 by Jo456 Disappointing
I wouldn't call this the Rolls Royce of trampolines; in fact, it was pretty underwhelming considering it cost the price of a small car!
The instructions were poor and once we'd put it up we noticed there was a hole about the size of a 50p in the netting (which I believe has been a common complaint about this trampoline). To be honest, by the time we'd put it up, we weren't going to take it all down again - but very annoying to have a hole.
But my main gripe is the poor fitting of all the fabric around the base of the trampoline - and the velcro parts all seemed mismatched and the whole thing didn't fit together. It just doesn't look very slick now it has been put together. It works fine - but doesn't, in my opinion, reflect its cost.
On the plus side, it is enormous and of course the kids love it!! And the actual trampoline bit i.e. where they jump is great.
But overall, my husband and I were disappointed.
25 June 2014
Rated 1 out of 5 by Bart99 Poor Customer Service from TP
We bought this item thinking it was of good quality and generally it is. However the clamps that support the top ring of the netting assembly have broken. In addition the ring itself has fragmented. Furthermore the netting is frayed around the entrance zip.
We have contacted TP on several occasions as they have spares facility. However for the last 6 months they have fobbed us off with "no parts in stock", "parts on order" and "can't guarantee when parts will be available". Trampoline now not safe to use until parts can be sourced.
02 June 2013
Rated 5 out of 5 by fatbob quality
trampoline is more expensive,than most ,but the quality and finish is far superior the kids say it is bouncier and a lot better than the old one
03 October 2012
Rated 5 out of 5 by findusfish Fantastic product
We had a cheap trampoiline for 5 years but it eventually fell apart. We nearly bought a similar one but I decided to spend a bit more on this as it looked well made. All I can say is it is well worth the extra money. It has a lot more bounce than the previous one and the kids love it. It is good to have something to get them off the computer and games machines.
It was easy (but time consuming) to put together and certainally dominates the garden. The legs give a more stable base and the surround looks to be fairly child proof.
25 June 2012