Rated 3 out of 5 by 10
Rated 1 out of 5 by GD1979 Poor quality
I bought this as it promised multi use, e.g. floors, tiles, ceramics, fabric and i wanted to be able to clean my sofa as well as the rest of the house. The main stem of the brush section is in pieces which need to be fitted together to use. Unfortunately this makes it quite flimsy to the point where i feel like if I'm too industrious with it I'll break it. It's not easy to manoeuvre into nooks and cranny's such as the bathroom sink etc. and the covers provided for the brush head are thin and wear through quickly, meaning i need to buy replacements. The fabric tool is next to useless as it's not made the slightest improvement to my sofa so i now need to pay for a professional cleaner. The other irritating thing is that there's nowhere for the cable to be stored, i.e., like with a henry hoover where you can wind it into the body of the cleaner, instead you have to almost knot it up so when you take it out to use again you have to fiddle with the cord for ages to un kink it. There's nowhere for the hose to go either so it just has to be unclipped and left on the floor next to the unit. In general it does clean the floors well but as for the rest, I'd have been better getting an upright. Do not buy.
28 September 2015
Rated 1 out of 5 by JaneH2412 Quality Checking
Just unpacked the Vax to find the detergent cap is missing.....now hours spent on phone trying to track one down and a 50 mile round trip to exchange the model. Poor quality checking process by the manufacturer
11 May 2015
Rated 1 out of 5 by ann210 So disappointed
Moving house and wanted to leave everything as clean and sparkling as i could. This was my first (and last) steamer purchase. Very disappointed with its performance, Having spent time reading instructions, assembling, allowing time to heat up and be ready to use, I was left feeling frustrated at the lack of performance. Old fashioned elbow grease was a much more effective use of my time and the result was as good if not better than the use of the steamer. Took forever to cool down enough to be emptied. Day two .... tried again thinking maybe I hadnt quite managed it on my previous attempt but still the same result. Tested it in bathrooms, and kitchen on various items. Now packed away in box and put into storage as I didnt consider it worth taking to my temporary rented accommodation.
22 July 2014
Rated 1 out of 5 by Jobnotdone Waste of money
We purchased this steam cleaner to clean bathroom tiles. It does not clean them and was a waste of time and money so we returned it after 48 hours. There is a conflict of information in the instructions and the pressure control knob is ineffective with no obvious minimum and maximum positions. I would not recommend this item. John Lewis, as per usual, were excellent and gave us a full refund.
25 June 2014
Rated 5 out of 5 by Bridget123 Fantastic machine!
Have just used this for the first time today and am so impressed! I've had 2 or 3 steam cleaners; the latest broke down last week hence the need for a replacement. This is the easiest to use and the most effective one I've had. Vax have thought of everything, from ease of use to storage of small tools. I've had smaller machines which have actually been more cumbersome to use. This just glides along the floor beside you and because the cleaning head is connected to the tank by a long hose, it is extremely light and versatile to use. The triangular, swivel head reaches into corners and is shallow enough to fit under sideboards etc. Steam is consistent and being able to use on board detergent is a boon. I love it and will have to stop my adult kids stealing it away I think!! We have 2 dogs and three cats, so constant traffic on my cream floor tiles and it's done a marvellous job in a short time. Highly recommended!!!
04 April 2014
Rated 5 out of 5 by RevTim Full steam ahead!
We've been really impressed with this steam cleaner. It has brightened up sofas, refreshed carpets, removed limescale from showers and grime from laminate floors. It's already paid for itself in money saved by not having professional cleaners in. All in all, an excellent purchase.
11 March 2014
Rated 5 out of 5 by LozApril Fantastic steam cleaner
After researching different types of steam cleaners and weighing up the pros and cons, I decided to order this one and I'm very glad I did.
I've used it to clean bathroom tiles, mould around window seals, windows, the oven, to steam mop the floor etc and I'm very impressed with it. It does require some elbow grease and will leave surfaces wet - but that is to be expected with any steam cleaner.
Tip: when the machine is not in use, the steam will cool and return to water inside the hose, so squirt the hose into the jug before each use to catch the water before the steam comes through.
04 March 2014
Rated 1 out of 5 by Maria60 Very disappointing results
I purchased the Vax S6S from John Lewis after much research. The product is sturdy and components fit together easily but this steam cleaner does not live up to expectations when you try to clean with it. I spent a very frustrating hour trying out all the tools in an attempt to clean the bathroom. I followed the manufacturers instructions carefully but the results were so disappointing compared to using my normal products. I did give it a second chance but sadly all that happened is I felt I'd been in a sauna for 45 mins and my shower tiles were less than sparkling pleading for some old fashioned cleaners! John Lewis were fantastic as always and allowed me to return the Vax steam cleaner.
30 October 2013