WD My Cloud, Personal Cloud Storage & Network Attached Storage Drive, 2TB

Product information

Save everything in one place and access it from anywhere with blazing-fast performance using My Cloud, from WD. My Cloud delivers your own password-protected personal cloud storage, with no monthly fees for a whopping 2TB of storage, so you can access all of your files from anywhere with an internet connection.

Access anywhere
You can access your Cloud from anywhere, using an internet enabled device. You can even download WD's file management app to your smartphone or tablet for easy access from a portable device. You can also stream videos, photos and music directly to DLNA certified devices, like televisions, media players and games consoles.

Flexible backup
My Cloud comes with WD SmartWare Pro to help you backup your important data from your PC straight to your cloud. You can schedule automatic backups and choose specific files and folders to backup. My Cloud also works with Apple Time Machine, so Mac users can look after their files too.

Direct uploads from tablets, smartphones and cameras
You can easily transfer your files between your portable device and My Cloud through Wi-Fi to free up space on your device's internal storage. You can also connect your digital camera to My Cloud through the USB 3.0 port to quickly get all of your files where you want them.

Expand your storage
You can also attach an external hard drive to My Cloud through the USB 3.0 port to add additional storage to your cloud.

Compatible with
PC, Mac, Android and iOS tablets and smartphones
Ethernet, USB 3.0
H170.6 x W139.3 x D49 mm
Eligible for International Delivery
Model name / number


Click & collect

Free Click & collect from John Lewis or Waitrose from John Lewis and Waitrose shops for collection tomorrow from 2pm
336 participating John Lewis and Waitrose shops

Standard delivery


Next or named day delivery


Next or named morning delivery


Collect+ from a local shop from tomorrow - postcode exclusions apply for Collect+ deliveries

5000+ participating Collect+ shops

International delivery not available


We want you to be happy with your purchase. If you're not, just return the products to us or to one of our shops. Unless faulty, we'd like this to be within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Depending on the type of product, you can make free returns via our shops, Royal Mail (or courier collection for large or heavy items), Collect+ or via MyHermes.

Find out more about returning products

Q & As

WD My Cloud, Personal Cloud Storage & Network Attached Storage Drive, 2TB 3.6 5 11 11
Up and running, and very pleased On receiving the device, the initial install didn't quite go to plan and the web UI didn't load correctly, meaning the device seemed far less flexible than I was hoping for. Nevertheless, I performed a soft reset on the advice of the WD support team, and the UI loaded in full, giving me complete control and customization of the device. Currently, I'm loading all my photos, music, videos and films onto the device, and all are accessible on my android phone, laptop and smart TV. Difficult start, but now it's up and running, I'm really pleased with the design, appearance, functionality and admin settings. Would happily recommend. 09 September 2014
Not working after just 2 days Bought the 3TB model 10 days ago, spent hours copying all my family photos and videos to it, now 2 days later it has stopped working. I've tried all the troubleshooting options & now waiting for WD support to advise next step. I've trawled through the WD support community and can't see a solution so I assume I am going to have to return to JL & start again. Maybe I've been unlucky since when it did work it was good for storing and accessing our home photos and videos. Here's my feedback: Plus points -Copying to the drive over home network was quick using PC app - 40Gig in 2-3 hours. -The Iphone photo app is good imo. It caches the photo thumbnails and images you have accessed so you can access them when offline. -Streamed photos and even 1080p home movies to our PS3 & new LG 4k TV with no issues, but streaming to a 2 yr old Samsung D7000 TV was not as good even after I updated the firmware on the TV. This could be Samsung being sometimes poor at software imo. -Interface/dashboard is nice and clear Negative points -The build quality does not seem as good as I was expecting from reading the expert reviews online. Compared to other products it looks cheap plastic with shiny white plastic sides. Not as solid feeling as a WD Passport portable drive. Maybe this is not important to its reliability, but it kind of gives the impression if they used cheap looking materials on the outside, what did they use inside! -Set up is a bit confusing when it comes to setting users and email addresses imo -Can't fast forward some high res 1080p movies while streaming, which I can do when streaming the same movie files from our pc over our home network using Plex media or Samsung allshare. This suggests the included media server is basic. Maybe this will improve in software updates. 30 August 2014
WD My Cloud - Undependable Cheap as chips as a simple NAS but I have not been able to get Time Machine to work with it. Failed attempts to establish initial back up and then failed add new backups. Tried via wifi, ethernet, wiped hard drive twice and still problematical. Returning for refund. 17 June 2014
MyClould external storage 2TB Needed a way to save everything from my Kindle, as you can't upgrade with extra memory. This external hard drive is wonderful can use this for all my devices eg Kindles, Android Pads and computers. Initial setting up has to be done on a computer that will take you staight into the DASHBOARD this wil help you set up your devices. I really am very impressed-and easy to use. 03 June 2014
Very good, but... Once set up this is a very good product, neat, attractive and very quiet. Unfortunately, its quality is not matched by the quality of the User Manual, which seems to assume that every user will be a techie. It overlooks some basics e.g. there is no On/Off button, but the manual tells you how to switch it off using software. However, it doesn't tell you how to switch it on again. It is not clear about the passwords that are needed to set it up, nor does it explain how its 'Public' share functions.Is it public, or private? My attempts to set up a safepoint, following the instructions, messed up the installation and it took a day to get it back into proper working order, albeit without the safepoint which I have still been unable to create. It works well when finally set up, quietly backing up and easily accessible from my iPad and android mobile. As for the manual, back to the drawing board WD. 28 May 2014
WD My Cloud allows access to my files from anywhere As a consultant, I needed storage for files on my small local network. I also needed to access files from other places in the world. Setting up was fairly straightforward, although several items of software had to be downloaded. It took time to get the files I needed from my desktop hard drive to the drive. It has been very useful in a trip to India, when I am able to access files on my own network via the web whenever I can get a web connection. 27 May 2014
Good backup Set up straightforward once plugged in: works well with Mac and windows xp & 7. So far cant fault---and is fine for saving and sharing data, pictures. good access for iphone & ipad. No regrets 22 April 2014
Easy and trouble free Set up in minutes and has replaced annual cost of holding a back up copy that I can access anywhere in the world. Has enabled kindles, iPads and nexus all to share content as well as setup dedicated and restricted shares for each device, hence getting around their memory constraints. 01 April 2014
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