You’ve told us that reviews are important to you, and they’re important to us too.
We value your opinions and would encourage you to write honest reviews on products you’ve bought from us and used.
Your contribution helps us improve the products we make and stock, and our buying teams pay attention to your reviews, so they can help with and resolve any issues you identify.
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All reviews are subject to moderation. Your review must focus on the specific product and not on competitors, the John Lewis business, or your customer service experience. We won't publish reviews containing profanities, personal insults or personal information. If you have any issues concerning customer service, to help with your enquiry and speed up resolution, please contact us .
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We don’t pay for reviews, and all reviews published go through fraud detection technology - but as a thank you to our customers, each month 5 lucky reviewers will win a John Lewis gift card loaded with £100.
We’ll contact you by email if you’re a winner.
To ensure authenticity and impartiality, reviews on johnlewis.com are moderated not by us but by our 3rd party supplier.
This logo is the Bazaarvoice Authentic Reviews Trust Mark, which is a symbol of our dedication to authentic consumer feedback regarding its products and services. The Trust Mark is also a signal that the review content is safeguarded – by a neutral 3rd party – with sophisticated fraud detection technology and industry-leading best practices.