Microsoft Surface Laptop 4, AMD Ryzen 5 Processor, 8GB RAM, 128GB SSD, 13.5" PixelSense Display, Platinum

Microsoft Surface Laptop 4, AMD Ryzen 5 Processor, 8GB RAM, 128GB SSD, 13.5" PixelSense Display, Platinum is no longer available online

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Microsoft Surface Laptop 4, AMD Ryzen 5 Processor, 8GB RAM, 128GB SSD, 13.5" PixelSense Display, Platinum

Microsoft Surface Laptop 4, AMD Ryzen 5 Processor, 8GB RAM, 128GB SSD, 13.5" PixelSense Display, Platinum

Product description

Product code: 82712568

Free upgrade to Windows 11 when available (see below for details*). The Surface Laptop 4 lets you do it all with style, performance, and speed. It's a balance of sleek ultra-thin design, fast multitasking and improved performance, with a long battery life. Its elegant design features an AMD Ryzen 5 processor, a large trackpad, an almost invisible hinge that can be opened with just one hand, and a vibrant PixelSense touchscreen display.

AMD Ryzen 5
With an AMD Ryzen 5 processor, your device will easily handle day-to-day tasks such as work assignments, coursework or browsing the net. Power-hungry programs like image manipulation and video editing software will see processing times reduced, enabling better productivity.

The Ryzen 5 4680U processor in this model features 8MB of cache and 6 cores that can adjust their speed depending on the complexity of the task they are working on, from 2.2GHz to 4.0GHz.

What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid-state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.

A solid performer
Featuring 8GB of RAM, this computer has enough power for casual tasks like web browsing and word processing as well as more demanding jobs like complex spreadsheets and image manipulation. You'll be able to run a healthy number of windows at once without any obvious lag or slowdown.

Fast mover
The 128GB solid-state drive gives you the capacity to store your documents and media, while ensuring fast and dependable access to your files and programs. SSDs are much faster than regular hard drives, and don't use moving parts to work, making them more reliable and quieter.

Stunning screen
Boasting a resolution 2496 x 1664 (201ppi), photos, videos and documents appear bright and easy to read on the vibrant 13.5-inch PixelSense display with an interactive touchscreen.

Superior design
The keyboard is designed with optimised key travel and responsiveness for consistent typing comfort. The Surface laptop has a compact aluminium shell for lightweight strength.

We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.

Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.

Find out more details and pricing for our tech support services.

*Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue in 2022. Specific timing will vary by device. Certain features require specific hardware. See for details.

Product specification
Accessories Included
Power supply, Quick Start Guide
Audio Details
Omnisonic Speakers with Dolby Atmos
Battery life
Up to 17.5 hours
Bluetooth Enabled
Yes - 5.0
CD/DVD/Blu-ray Drive
Camera (front-facing)
720p HD f2.0. Windows Hello face authentication camera
Camera (rear-facing)
Computing Features
Touch Screen, Lightweight, Portable
Connectivity Type
Bluetooth, Wi-Fi
Country of Origin
H14.7 x W339.5 x D244mm
PixelSense Display
Ethernet Port
Graphics Card Series
AMD Radeon RX
Graphics Card/GPU Details
AMD Radeon RX Graphics Microsoft Surface Edition (8 cores)
Graphics card type
Hard drive
Includes Intel Optane
No additional memory
Full-size island-style
Location Services
via Wi-Fi
Manufacturer Part Number (MPN)
Memory (RAM)
Memory (RAM)
Memory Card Slots
Model name / number
Microsoft Surface Laptop 4
Number of Processor Cores
Number of Processor Threads
Office Pre-Installed
No Microsoft 365 Included
Operating System
Windows 10
Operating System Version
Windows 10 Home (64 bit)
Picture Or Video Resolution
Full HD+
1 × USB-C, 1 x USB-A, 1 x Surface Connect port, 3.5mm headphone jack
AMD Ryzen 5 4680U
Processor Type
AMD Ryzen 5
Processor speed
2.2GHz to 4.0GHz with Turbo Boost
Microsoft Surface
Refresh Rate Range
Up to 75Hz
Screen Resolution
2496 x 1664 pixels
Screen size
Screen sizes (Laptops)
12.1" to 14"
Sensors & Trackers
TV tuner card
Touch Screen
Touch Screen Enabled
Multi Touch
Voice Recognition
No Voice Recognition
Wi-Fi and Bluetooth
Wireless Display
Wireless networking