Netatmo Welcome Home Camera with Face Recognition

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Product information

Designed for the connected lifestyle, the Netatmo Welcome is a home camera which puts names to the faces it sees and notifies you when your loved ones are home.

Face recognition
Thanks to its revolutionary face recognition technology with an extensive 130 degree field of view, Welcome has the ability to recognize your family members.

Smart notifications
When Welcome sees that your children, elderly parents or partner are home, it will send you a notification directly to your Smartphone across the home Wi-Fi network. The camera even alerts you when it sees a stranger so you’ll always be aware who is visiting the home.
The app also enables you to check who is currently home, access live stream and past events in Full HD too.

Privacy settings
Designed to protect your privacy, the Welcome app means that you can customize each person’s privacy settings. This means that you can disable video recordings or notifications for individuals, such as your partner.
And thanks to Welcome’s local SD card storage, videos and identification data stay entirely private. Each event is stored completely free in the cloud too which can be identified via a screen shot of the event.

Set up
With no subscription, no fee and no contract, Welcome’s set up is a seamless experience. Simply place the camera indoors, facing the entrance into the home, plug it in and download the app.

Designer appearance
Constructed from a single piece of durable, yet beautiful, aluminium, Welcome will blend into any home decor.

Compatible with:

  • iOS 8 (minimum required)
  • Android 4.3 (minimum required)


Accessories included:

  • 1x USB cable
  • 1x power adapter
  • 1x 8GB micro SD card


Care instructions
Included in packaging

About Netatmo

Each design, be it Welcome, Weather Station or Thermostat, has the backing of assured product mechanics, electronics and embedded software so they blend harmoniously into your lifestyle. Not only are the products industrialised with the finest quality standards, Netatmo also design the mobile and web applications to make full use of each and every capability available.


  • Click & collect

    Click & collect from John Lewis and Waitrose shops tomorrow from 2pm
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  • Collect+

    Collect + from a local shop from tomorrow, postcode exclusions apply
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  • UK delivery

    Standard delivery within 5 working days
    Next or named day delivery
    Named day UK delivery pre-10.30am
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  • International delivery not available


If you’ve changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we’ll exchange or refund it. Unless faulty, this should be within 35 days of receiving your order. By original condition, we’d expect this to mean that you’ve kept packaging and labels, and that the item is undamaged and unused.

You can return for free in the UK via John Lewis shops, Royal Mail, Collect+ or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454

You’ll find returns information on your delivery note. Exceptions apply to certain products - find out more about our refund policy

Q & As


  • 2 year guarantee included

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