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Our appliance deliveries explained

What to expect from delivery by our John Lewis and our approved suppliers

Our John Lewis green vans deliver the most popular products from our large appliance range

To offer the best possible choice, we have an extended online range which is delivered directly by one of our approved suppliers

Standard delivery

At checkout

At checkout for some products otherwise the supplier will contact you after placing order

Delivery date selected

Within 7 working days by John Lewis * 7am-2pm or 2pm - 9pm slots

From 4 days to several weeks depending on brand 7am - 7pm slots

Contact on day of delivery

Up to 30 minutes before arrival

Varies by supplier

Timed delivery slots available

2 or 4 hour delivery slots available from £8.50*

Not Available

Express delivery available

2 day express delivery available from £19.95*

Not Available

Installation and disposal services

Available to select on product page

We can offer disposal and installation services on selected products These can be arranged by calling 0345 604 8835

Delivery to a room of your choice

Yes

Yes

Packaging removed

Yes

Yes

John Lewis call centre support

Yes

Yes

John Lewis 2 year guarantee

Yes

Yes

John Lewis return policy

Yes

Yes

John Lewis Never Knowingly Undersold price promise

Yes

Yes

Eco delivery available

Yes

No

Full delivery information available here

*Please be aware post exclusions apply