How it works
You just need to be over 18 and have a valid UK postal address
Scan straight from your phone or our app when you're in store
Get exclusive access to events, competitions and new launches
Enjoy new rewards each month with personalised offers
Terms and conditions apply. For full terms and conditions please click here.
HELP WITH MY JOHN LEWIS
Terms & Conditions
Terms and conditions apply. For full terms and conditions please click here
How often will I get rewards and how does it work?
My John Lewis is our loyalty scheme based on rewards, not points. Instead, members get a range of benefits which are available all year-round, as well as new rewards each month based on how much you shop with us.
Rewards include discounts on your shop and vouchers for treats in our cafes. We give these out based on how often you shop with us. Other benefits include BeautyCycle and FashionCycle, both available exclusively to My John Lewis members.
Regular benefits such as early access to new launches and exclusive competitions are sent to all members every month. We’ll also send you a special reward every year on the anniversary of you joining My John Lewis!
I’ve joined, where can I find my rewards?
In ‘My Account’, go to ‘Rewards & treats’. You’ll see your rewards here. We update them regularly, and we’ll also email you when there’s a new reward.
If you have the app, select ‘Account’ and scroll across to the ‘Rewards’ tab where you’ll see your rewards. You can also switch on notifications to receive alerts when there’s a new reward.
If you can’t see any new rewards, don’t worry. We update and send out new rewards each month, so check back and new rewards will appear soon.
Is a Partnership Card different?
My John Lewis is our loyalty scheme, whereas the Partnership card is a credit card. My John Lewis does not involve credit, and anyone can join as long as you’re at least 18 years' old, have an email address and a valid UK postal address.
Black Friday Tickets Terms & Conditions
1. Black Friday Tickets are available in John Lewis shops (excluding the Swindon Outlet) during the Black Friday period from 15th November - 2 December 2024.
2. To be eligible for a Black Friday Ticket you must show and scan your My John Lewis membership card at the till upon making a purchase.
3. One Black Friday Ticket will be given to My John Lewis members per transaction.
4. The Black Friday Ticket prizes are: £5 voucher, £5 off £30, £10 off £50 and a £500 jackpot. Not every ticket will result in a prize.
5. Black Friday Tickets can only be redeemed in store between 6 - 24 December 2024.
6. Black Friday Ticket prize terms and conditions apply and can be located on the Black Friday Tickets.
7. Black Friday Tickets are subject to availability and issued at the sole discretion of the Partner.
8. *Exclusions include: Egg and Oyster, Apple products and accessories , Jo Malone, Longchamp, gaming and software products, made to measure orders, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, hampers, restaurant concessions, Protect Plus services, warranties, installations and repairs, John Lewis Opticians, Kuoni and Bureau de change. This offer cannot be used at the Swindon Outlet.
9. This offer cannot be redeemed on items purchased using John Lewis Payment Plans, including Interest Free Credit or Interest Bearing Credit.
10. The offer cannot be used on any John Lewis & Partners events, experiences or services John Lewis offers. This includes seasonal experiences for example, personalised Quality Street tins and Quality Street refills.
11. Any spend threshold will be assessed after any other discount has been applied to the basket. This includes Partner discount applied to your order if applicable.
12. John Lewis & Partners reserves the right to remove this offer at any time in its sole discretion.
How to get your £5 e-gift card when you spend £50
- Sign up to My John Lewis as a new member
- Your £5 e-gift card when you spend £50 reward will appear in your Account section within 5 minutes
On app, click 'Account' in the bottom right corner, then 'Rewards' at the top
Online, click 'Hello' in the top right corner, then 'Rewards' in the left-hand menu
- Press "Activate" on the reward and scan your My John Lewis card when making a purchase costing £50 or more
- Your £5 e-gift card will be sent via email within 90 days
For new members only. Terms and conditions apply.
My John Lewis Membership
Get £15/£50/£150 off when you spend £200/£500/£1,000 on Home for My John Lewis members (Thursday 7th November - Wednesday 13th November 2024)
1. EXCLUSIONS:Home Electrical Appliances, Small Electrical Appliances, Apple products, Jo Malone, Longchamp, Fitted Kitchens, online made to measure curtain orders, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, John Lewis Opticians, Kuoni, The Floor Room and Bureau de change. This offer cannot be used at Swindon Outlet.
2. One offer per qualifying transaction can be redeemed and the offer can only be used once. Members are able to shop all offers.
3. This offer starts 00:01 Thursday 7th November 2024 and will expire 11:59pm Wednesday 13th November 2024 and payment must be processed before this time for the offer to be accepted.
4. To redeem online or in the app use the promo codes - HOME15 / HOME50 / HOME150 at the checkout. You must be logged into your My John Lewis account when redeeming online.
5. To redeem in-store, show your My John Lewis card to a partner at the till.
6. This offer is not redeemable over the telephone.
7. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery.
8. This offer cannot be used in conjunction with any other promotional code offer and is single use only.
9. Age restrictions apply to certain products.
10. The offer value will be apportioned against applicable items. The value of the offer will be deducted from any refund received. For example, once the threshold of £200 / £500 / £1,000 is reached, if one product makes up 50% of your total basket value then 50% of the £15 / £50 / £200 offer (£7.50 / £25 / £100) will be redeemed against this product.
11. The offer cannot be exchanged for cash.
12. This offer cannot be redeemed on items purchased using John Lewis Payment Plans, including Interest Free Credit or Interest Bearing Credit.
13. This offer cannot be used on any John Lewis & Partners events, experiences or services John Lewis offers. This includes seasonal experiences for example, personalised Quality Street tins and Quality Street refills.
14. Any spend threshold will be assessed after any other discount has been applied to the basket. This includes Partner discount applied to your order if applicable.
15. John Lewis & Partners reserves the right to remove this offer at any time.
Cashier instructions: scan barcode above or the following EANs: 9400037713112406 / 9400037813112405 / 9400037913112404
Treats of Christmas 2024
1. The 'Treats of Christmas' is only available through the John Lewis app and is exclusive to My John Lewis members. You must be a My John Lewis member to be able to take part in 'Treats of Christmas'. You can sign up to My John Lewis at any time via the app or online at: www.johnlewis.com/our-services/my-john-lewis.
2. The 'Treats of Christmas' will run from 00:00 on Sunday 1st December 2024 until 23:59 on Tuesday 24th December 2024. The offer behind each door will expire at 23:59 on the date stated on the offer.
3. The specific day must have been opened in the member’s John Lewis app in order to redeem the respective offer or enter the respective competition.
4. The terms and conditions and any exclusions that apply to each offer and competition will be stated as part of the offer or competition.
5. John Lewis & Partners reserves the right to remove any offer or competition as part of the 'Treats of Christmas' at any time.