Whether you've got a new baby on the way, or your little one is about to enter a new stage in the first year's amazing development journey, our Nursery Partners are here to help you find everything you need.
We'll answer any questions you have, and always give impartial, expert advice that suits your lifestyle and budget.
We offer two services, and both are free:
Online booking for Service 1, Before baby arrives, is available in all our shops with Nursery departments (excludes Chester, Croydon, Poole, Swindon, Tamworth and Tunbridge Wells at Homes, Heathrow and St Pancras shops).
View terms and conditions for appointments
We understand there's a lot to take in and many choices to make, so we try to keep things simple and practical. You can book an individual consultation, completely free of charge and with no minimum spend. It's available in all John Lewis shops with Nursery departments, so that excludes our at Home shops.
During your appointment, your Nursery Partner will get to know your particular needs and likes in 5 key areas. We call them Baby's Top five, and they cover all the basics that are good to think about before your baby arrives:
Our nursery partner will guide you round the department and help you compile a nursery list of everything you'll need for your new arrival. Your nursery list of complied items will be available for you to view and review online or instore. If you choose to purchase from the list, please ensure you do so atleast three weeks before baby's due date. This will allow all the purchased items to be collated and delivered to you in one go, free of charge. A nursery appointment typically lasts for around 2 hours.
Babies go through so many amazing changes in the first year, and your Nursery Partner can help you make the right choices at every new milestone along the way.
This service is to advise you on what you need for babies of 5 months and over - whether you're about to make the step to solid foods, changing to a second car seat, or thinking about baby's first proper bed. Just call your local shop (excluding at Homes) to book an appointment, which will typically last around 2 hours.
Once you know what you need, we'll register your Nursery list, and it will then be easy for friends and family to choose gifts if you share your list with them as anyone can buy items on the list from John Lewis shops, online or by phone.
Of course, you don't have to book a Nursery advice appointment to set up a Nursery List - just go online to register and set everything up.
You can check the status of your Nursery list whenever you want, as well as add and remove items. Once an item is paid for, we'll store it for you until you're ready to have everything delivered together, free of charge and at a time to suit you. If you'd like any items to come earlier, we can make a separate, additional delivery.
We always check and match our high street competitors' lowest prices, even during sales, and even online - so you can be sure of always getting the best value.