Our Services

Child's nursery


With you every step of the way

Whether your baby is on the way, or about to enter a new stage in their first year's development journey, our Nursery team is here to help you find everything you need.

Our service is available in all our shops with Nursery departments; book an appointment here or ask in store. 

We'll answer any questions you have and always give impartial, expert advice that suits your lifestyle and budget. And when you spend £1000 or more at one time on selected nursery products, interest free credit is available - find out more

 Denise Welch
“I feel privileged to be able to share my knowledge and offer advice, as many of my customers don’t know what they do and don’t need. I absolutely love it when my customers return to introduce their new arrival!”
 Denise Welch
Before baby arrives

This service is ideal if you’re having your first baby or if you've had a gap and would like to know what's changed. We recommend booking this appointment for when you're around 20-24 weeks pregnant.


We understand there's a lot to take in and many choices to make, so we try to keep things simple and practical. You can book an individual consultation completely free of charge and with no minimum spend. This service is available in all John Lewis & Partners shops with Nursery departments.

During your 2-hour appointment, your Nursery expert will get to know your particular needs and likes.  We cover the key things to think about before your baby arrives, which we call Baby's Top 5:

Baby on the move

Sleep tight baby

Well-fed baby

Nice clean baby

Well-dressed baby

Your nursery list
Baby's next steps

Once you know what you need, we'll register your Nursery list.

It’ll be easy for friends and family to choose gifts if you share your list with them, as anyone can buy your selected items from John Lewis & Partners shops, online or by phone.

You don't have to have booked a Nursery Advice appointment to create a Nursery List – simply register here to set everything up.

You can check the status of your list whenever you want, as well as add and remove items. Once an item is paid for, we'll store it for you until you're ready to have everything delivered together, free of charge and at a time that suits you. If you'd like any items to come earlier, we can make a separate, additional delivery.

We always check and match our high street competitors' lowest prices, even during sales and online – so you can be sure that you’re getting the best value.

Take a look at our pushchair and car seat buying guides to help you get started.

Baby's next steps
Baby image
Baby's next steps

This is an optional follow-up appointment to help guide you on product choices for baby's milestones from 5 months and beyond.

This service is to advise you on making the right choices for you and your baby – like making the step to solid foods or changing to the next car seat.  Just visit or call your nearest John Lewis & Partners with a Nursery department to book an appointment, which will typically last around 2 hours.


More for your baby

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