Our Services

PERSONALISED ADVICE AND EXPERT SERVICES FROM US

From opticians, beauty treatments and restaurants in store to fitting your carpet or installing a washing machine, our range of services for you, your home and your technology is unrivalled. 

Furniture & Design Services

Fitted Kitchens

We're with you at every stage of your new kitchen project. Book a free consultation to discuss your options, then we can design, plan and fit. 

Home Design

Home Design Service

Whether you’re refreshing a room or rethinking your whole house,  book an appointment with our Home Design Stylists in store or at home.

Design your own Furnishings

Our customisation services give you the freedom to create furniture that's just what you're looking for 
 

Fitted Bathrooms

We'll design a well-planned sanctuary that makes the best use of your space; we're here to help from start to finish.

Fitted Bedrooms

We'll plan a relaxing environment combined with a room that makes best use of your available space for furniture and storage.

Furnishing after sales services

Assembly and installation services for furniture, beds, lighting and accessories, and disposal of your old pieces too
 

Assembly and installation services for furniture, beds, lighting and accessories, and disposal of your old pieces too
 

OTHER FURNITURE SERVICES

BARBECUE ASSEMBLY

WHAT IS IT?

We'll assemble your new barbecue before we deliver it so that you can start cooking straight away.

NEED TO KNOW

  • The charge for this service is £40
  • Please check the product page to see if the service is available on your chosen barbecue
  • Please make sure we can access the location for the barbecue when we deliver
  • You'll need to attach a gas bottle or add charcoal yourself
  • Sorry, we can't offer disposal for barbecues

LIGHTING

WHAT CAN I GET?

Installation

When you buy lighting in our shops, our trained team can install wall, ceiling or outdoor lights to an existing safe wiring point, on domestic premises. They'll check the polarity and earthing of the required circuit.

Disposal

Not available for lighting. Please recycle CFL and LED bulbs at your nearest recycling bank (opens in a new window; please note we can't be responsible for the content of external websites).

BEFORE YOU BUY THE SERVICE:

  • Make sure that you have the correct bulbs before our installers arrive, as they don't keep a stock of them
  • If the light is for outdoors or for the bathroom you'll need to check the IP (Ingress Protection) rating
  • The higher the rating, the more protected it is, and for outdoor or bathroom lighting you need a minimum IP44 rating
  • The lighting installation service excludes recessed lights or anything over 10' high, as well as commercial properties

Before we deliver

  • For safety we'll need to switch off the mains power at the consumer board; this may mean you need to reset timers and so on once we've finished the work
  • We're also not liable for products on other circuits that fail to work once power is reconnected
  • We're unable to install on circuits with rubber or lead-sheathed wiring, or on any surface which represents a health and safety risk for the installers

Prices

Installation

First light - £59

Each additional light - £45

Disposal

Not available for lighting products

Flooring & Window services

Made to Measure Curtains & Blinds

We'll measure up your windows for free and make curtains and blinds to your exact specifications from out huge fabric range. We offer a fitting service too.

 

Made to Measure Tracks & Poles

If you have an awkward window shape or want a more individual finish for your track or pole, we offer free home visits and quotes, and a fitting service.

 

Specialist Made to Measure Blinds & Awnings

Vertical, skylight, conservatory - blinds for every kind of window, and awnings for outdoors. Partners in store can advise and offer you a free at-home estimate and design appointment

Window Shutters

Versatile and durable shutters can be made to fit almost any size or shape of window, offering a beautiful way to control privacy and light levels

 

Versatile and durable shutters can be made to fit almost any size or shape of window, offering a beautiful way to control privacy and light levels

Flooring Estimating & Fitting

Choose your flooring, then we can advise on accessories and estimate the total cost both to supply and to fit. We'll manage your project from start to finish.

Fashion services

Personal Styling for Women

We’ll help you find looks that work, to create a wardrobe that’s unique to you. Our Personal Stylists offer 5 free services in our shops; they'll advise on outfits, style and colour 
 

We’ll help you find looks that work, to create a wardrobe that’s unique to you. Our Personal Stylists offer 5 free services in our shops; they'll advise on outfits, style and colour 

Personal Styling for Men

Style made simple, for a wardrobe you can count on. Our Personal Stylists in selected Menswear departments will work closely with you to find formal or casual clothing options that are just right

Lingerie Fitting

Our free fitting service makes sure you find the bra that's right for your shape and size. We can measure and advise on maternity and post-surgery bras too, plus shape and swimwear
 

Our free fitting service makes sure you find the bra that's right for your shape and size. We can measure and advise on maternity and post-surgery bras too, plus shape and swimwear

Beauty & Opticians services

John Lewis Opticians

From having your eye test to discovering the perfect frames, we offer the personal advice, latest ranges and specialist attention your eyes deserve. In selected shops.

Beauty Treatments

You’ll find a range of treatments in Beauty departments in most of our shops, including facials, massage, nail and brow bars.
 

You’ll find a range of treatments in Beauty departments in most of our shops, including facials, massage, nail and brow bars.

The Beauty Society

Our impartial Beauty Guides in our Cambridge, Cardiff, Leeds and Southampton shops will take you on a journey through our array of brands to find the product - or experience you’ve been searching for

BEAUTYCYCLE

Recycle your old beauty products, and enjoy £5 off your next beauty purchase, with our exclusive my John Lewis reward

Baby & Child services

Nursery Advice

Whether baby is on the way, or about to enter a new stage in their first year of development, our Nursery team is here to help you find everything you need.
 

Whether baby is on the way, or about to enter a new stage in their first year of development, our Nursery team is here to help you find everything you need.

Car Seat Fitting Demonstration

From bringing your newborn baby home to exploring with your toddler, when travelling by car it’s vital you use the right infant carrier, car or booster seat. 

Children's Shoe Fitting

Checking whether your child needs new shoes is important in maintaining the health of growing feet. We can measure up, and help you find perfectly-fitting shoes.

Electrical & Technology services

Home appliance installation & recycling

When we deliver your new appliance, our crew can install it and take away your old model for safe disposal too 

When we deliver your new appliance, our delivery Partners can install it for you and even take away your old model for recycling, or re-use where possible

TV Installation

We offer a range of services to get you up and running with your new TV or home cinema, including demonstration and wall mounting 
 

We offer a range of services to get your new TV and connect 2 other compatible devices (such as surround sound or a smart speaker) up and running, including installing, wall mounting and TV demonstration

Technology Installation & Support

Our specialist shop Partners can help set up with your new device, or support with existing devices to keep them running smoothly. We offer at-home options for our PC set-up and support services

Financial services

Home Interest Free Credit

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Electrical Interest Free Credit

Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.

Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.

Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.

Nursery Interest Free Credit

Spend over £1000 on selected nursery products (including prams, pushchairs and car seats), and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Fitted furniture plan for kitchens & bathrooms

We'll help you plan your perfect kitchen or bathroom, with a payment plan to spread the cost. 2.9 - 3.6% APR, depending on amount borrowed.

Added Care

Repair and protection plans on large appliances, and accidental damage insurance for technology products you buy from us

Partnership Card

Earn points on everything you spend using the card. 18.9% APR representative variable. Subject to status. Minimum spend applies.

Foreign Currency

We price match our rates every day. We have Bureaux de Change in most of our shops, with the same great rates and 0% commission online or in store

John Lewis Insurance

Protect the things you love. Insurance for your home and contents, your car, your pet, or even a wedding or a special event

John Lewis for business

 Whether you want to fit out your workplace, buy furniture and electricals in bulk, or provide perfect gifts for clients and employees

Other services, including in-store catering

Gift List Service

Help friends and relations celebrate special milestones

Get the most out of shopping with us
 

Restaurants in our shop

Places to eat, drink and take a break

kuoni

Here to help you make your dream holiday idea a reality

Gift List Service

Get the most out of shopping with us
 

Get the most out of shopping with us
 

Help friends and relations celebrate special milestones

My John Lewis

Get the most out of shopping with us
 

Restaurants in our shop

Places to eat, drink and take a break

kuoni

Here to help you make your dream holiday idea a reality

Gift List Service

Help friends and relations celebrate special milestones

Restaurants in our shop

Get the most out of shopping with us
 

Places to eat, drink and take a break

kuoni

Here to help you make your dream holiday idea a reality

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