John Lewis & Partners, Aberdeen

Address

George Street Aberdeen AB25 1BW

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01224 625 000

Opening hours this week

Mon
Temporarily Closed
Tues
Temporarily Closed
Wed
Temporarily Closed
Thurs
Temporarily Closed
Fri
Temporarily Closed
Sat
Temporarily Closed
Sun*
Temporarily Closed

* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

Information on product availability

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Baby & Childrenswear

Christmas Shop (seasonal)

Garden Furniture (seasonal)

Haberdashery & Crafts

Menswear & Men’s Shoes

Nursery

Schoolwear & Children’s Shoes

Stationery

Toys & Children's Books

Travel Goods

Facilities & services

Customer Collections

FLOOR 1

Departments

Beauty & Toiletries

Fashion Accessories

Jewellery & Watches

Lingerie, Nightwear & Swimwear

Sunglasses

Women’s Shoes & Accessories

Womenswear

Facilities & services

Personal Styling

Beauty Treatment Rooms

FLOOR 2

Departments

Bathroom Accessories

Bed & Bath linen

Curtains & Blinds

Decorative Home Accessories

Electrical Appliances

Fitted Kitchens

Furnishing Fabrics & Cushions

Gift Food & Alcohol

Handbags & Leather goods

Kitchenware

Lighting

Pictures, Frames & Mirrors

Silverware, China & Glass

Tableware & Table linen

Facilities & services

The Cafe by Benugo

Home Design Service

FLOOR 3

Departments

Audio, TV & Technology

Beds & Bedroom furniture

Door Mats

Carpets & Flooring

Furniture

Facilities & services

Bureau de Change

Tax Free Shopping

Customer Services & Lost Property

Gift Wrapping Service

Kuoni Travel

Parents' Room

Partnership Card

The Place to Eat

Toilets (wheelchair accessible)

VIRTUAL SERVICES & Experiences

Expert advice and inspiration, whenever you need it

We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home. 

Virtual Home Design appointments

Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Personal Styling

Virtual Personal Styling appointments

Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.

Virtual Nursery Advice appointments

One of our Nursery Advisors will answer your questions and find the right products for your child.

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Delivery

Click & Collect

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

OTHER SERVICES

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Floor 2

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Floor 1

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Floor G

Lingerie Fitting

Our lingerie experts can help you find bras, shapewear and swimwear that's the perfect fit

Floor 1

Home Appliances Installation

Take advantage of our installation and disposal service when we deliver your new appliance

Floor 2

Benugo Cafe

Serving delicious breakfasts, lunches, afternoon teas and everything in between

Floor 2

*In line with Scottish Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.