- Help with your shopping - just ask any of our staff.
- No need to carry heavy shopping - you can collect all your purchases at the end of your visit from our Customer Collections Point on the Ground floor.
- Free standard delivery - to all mainland UK addresses on all orders over £50 (£3 standard delivery fee on all orders under £50).
- Telephone shopping - Typetalk/Text Direct is available. Please ring Textphone 18001 + 01117 959 1100 (via Typetalk)
- Hearing loops - Please ask any of our staff for details about mobile hearing loops. Fixed loops are available in Customer Accounts, Customer Collection Point and at the Audio & TV Service desk.
- Accessible parking - there are spaces reserved for disabled customers in the Mall car park close to our entrances.Shopmobility - services are available in Lower car park K, at The Mall. Telephone 0117 915 5326.
- Accessible toilets - on the Ground floor next to our Customer Collection Point and on the Second floor next to the Place to Eat.
- Accessible fitting rooms - in Fashions and Menswear.
- Public telephone at accessible height - located on the Second floor.
- Wide access lifts to all floors
- Sign language. We have staff with some knowledge of sign language. Please call us Typetalk/Text Direct to check their availability so they can meet you.
- Large print or audio tape - Please ask our staff if you need literature in alternative formats and we will do our best to provide it.
For help or more information, please ask any member of staff, or contact:
Customer Services Manager
The Mall at Cribbs Causeway
Bristol BS34 5QU
Telephone 0117 959 1100
Fax 0117 958 1300
Send us an email.