John Lewis & Partners, Glasgow
Address
Buchanan Galleries Glasgow G1 2GF
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 0141 353 6677Opening hours this week
- Mon
- Temporarily Closed
- Tues
- Temporarily Closed
- Wed
- Temporarily Closed
- Thurs
- Temporarily Closed
- Fri
- Temporarily Closed
- Sat
- Temporarily Closed
- Sun*
- Temporarily Closed
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Store Guide
Our departments, facilities and services
BASEMENT
Departments
*Christmas Shop (Seasonal)
Clothescare
Door Furniture
Electrical Appliances
Fitted Kitchens
Garden Furniture
Kitchenware
Sports
Toys & Children's Books
Travel
Facilities & services
Customer Service
Customer Collection
Tax Free Shopping
Home Design Service
GROUND FLOOR
Departments
Beauty & Toiletries
China, Glass & Silverware
Decorative Home Accessories
Fashion Accessories
Gift Food & Alcohol
Handbags & Leather Goods
Jewellery & Watches
Menswear & Men's Shoes
Stationery
Sunglasses
Table Linens
Facilities & services
Customer Collections
The Experience Desk
FLOOR 1
Departments
Baby & Childrenswear
Children's Shoes
Haberdashery & Crafts
Hats
Lingerie, Nightwear & Swimwear
Nursery
Womenswear & Women's Shoes
Facilities & services
Clarins Skin Spa
Parents' Room
Personal Styling & The Style Studio
The Place to Eat
Opticians
FLOOR 2
Departments
Audio, TV & Technology
Bathroom Accessories
Bed & Bath Linen
Beds & Bedroom Furniture
Curtains & Blinds
Carpets & Flooring
Frames, Pictures & Mirrors
Furnishing Fabrics
Furniture
Lighting
Facilities & services
Home Design Service
The Café by Benugo
Toilets
FLOOR 3
Facilities & services
Bureau de Change
Card Services
Customer Services & Lost Property
Tax Free Shopping
Gift Wrap
VIRTUAL SERVICES & Experiences
Expert advice and inspiration, whenever you need it
We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home.
Virtual Home Design appointments
Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.
Virtual Personal Styling appointments
Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.
Virtual Nursery Advice appointments
One of our Nursery Advisors will answer your questions and find the right products for your child.
FREQUENTLY ASKED QUESTIONS
All the latest Coronavirus (COVID-19) information for our customers
Our Shops & Services
Delivery
Click & Collect
Returns
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE EXPERIENCE DESK
The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.
Call: 0141 353 6677 extn 4040
Find our full list of services here
OTHER SERVICES
Tech Support
Help with setting up your new computer or tablet, plus ongoing or emergency support
Floor 2
Benugo Cafe
Serving delicious breakfasts, lunches, afternoon teas and everything in between
Floor 2
Lingerie Fitting
Our lingerie experts can help you find bras, shapewear and swimwear that's the perfect fit
Floor 1
Home Design Service
Our Home Design Stylists can help you create a look you'll love to come home to
Floor 2
Personal Styling
Style that starts with you. Our Personal Stylists can help you find looks that work
Floor 1
Opticians
We offer the personal advice, latest frame ranges and specialist attention your eyes deserve
Floor 1
*In line with Scottish Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.
* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.