Facilities & Services at John Lewis Liverpool

Baby Feeding & Changing Room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents' room, which is on the Third floor, by The Place to Eat, away from the busy shopfloor. In it you'll find:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who want privacy

Click & collect Liverpool

Order online, collect from John Lewis Oxford Street

Can’t wait for delivery? Then use our Click & collect service.

Simply order online by 8pm today, and collect after 2pm tomorrow from this branch.

Note: this service is available on selected items. Please check individual product pages for details.

Find out more

The Place to Eat

The Place to Eat

Sample our delicious seasonal menu which offers hot meals, light snacks, mouth-watering cakes and refreshing drinks. Set in a relaxing environment,it’s family-friendly and provides the perfect opportunity to rest and refuel.

Children’s meal bag

A balanced meal for your child providing a source of calcium, at least one portion of fruit and veg and no added refined sugars (includes products containing naturally-occurring fruit or milk sugars).


Services for disabled customers

Services for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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Export department

Telephone: +44 (0) 151 709 7070 ext. 4005/6
Fax:+44 (0) 151 702 4900


John Lewis Parking

The John Lewis car park (also known as Liver Street car park) provides over 500 spaces.

Access to the car park is from Liver Street off Strand Street. It has a pedestrian bridge which links it directly into the shop.

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Bureau de change

Bureau de change

Visit our bureau de change, located in our Customer Services department, to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

Read our John Lewis Foreign Currency page for more information.


Services available in all our shops

Book online for services marked * - just follow the link

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Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Home services
Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Baby and Child Services

Baby & Child services

Installation and Disposal Services

Installation and Disposal Services

Unique services at John Lewis Liverpool

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Elemis Spa Pod

Fitted Bathrooms

Enjoy a 30-minute facial in the Elemis Spa Pod.

Not only will the Elemis Spa Pod work wonders on your face but its ‘magic chair’ also massages you from head to toe! This works by scanning your body to evaluate your tense areas and works on those a little harder than everywhere else. Bliss!

To book your Elemis experience call the Beauty Department or use our online booking system

Clarins Skin Spa

Beauty Rooms

With Clarins Skin Spa we’ve created a place for a little me-time. It’s your personal beauty space; somewhere that you can escape to for the very best facials and body treatments from caring beauty therapists.

And by combining the Clarins Touch massage with the purest plant extracts and aromatic oils, we promise your skin a blissfully sensory experience.

Appointment times range from an express 40 minutes to a super-pampering 90 minutes. Each facial includes an optional ‘back-to-work’ make-up, plus a chill-out zone gives you time to acclimatise on the way in, and the way out.

Knitting advice

Kitting advice

Our Haberdashery department is the place to go to for tips and guidance when it comes to knitting or embroidery.

We have a Rowan knitting advisor available for advice and inspiration every Tuesday and Saturday.

And whether you`re an experienced seamstress or a nervous beginner, an embroidery expert visits us every Wednesday and Thursday, offering free lessons and tips on sewing techniques.

BeautyBAR by Clarins

Beauty bar

Short on time? Now you can enjoy a range of 30-minute express treatments at the BeautyBAR by Clarins. Using natural plant extracts, Clarins BeautyBAR Specialists will deliver turbocharged, beauty-boosting treatments in a relaxed environment with no compromise on luxury or efficacy.

All treatments are just £25 per 30-minute session.

Find out more about the treatments on offer.