Services at Peter Jones

There are many services available throughout our shops. Each service is designed to make your shopping experience special and personalised, while offering help and advice to ensure you choose the perfect product for you.

The services listed below are available in all our shops (with the exception of our at home stores). Peter Jones offers some additional services, which are also listed on this page.

Gift services

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Gift list

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Extra Services

At Peter Jones we offer some additional services.

Clarins Beauty Room

The Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.



Our specialist computer services

Our specialist computer services

For many of us computers are part of our everyday life. For all the advantages that technology offers, setting up and maintaining your computer can sometimes be tricky and time consuming. So, to ensure your computer needs are met, and everything runs smoothly, our specialist Partners are here to share their knowledge and offer impartial advice on the latest innovations.

We offer a range of services that can be carried out while you wait. And every service comes with the usual John Lewis peace of mind guarantee.

There are 3 types of service: Getting you started, Online support and Emergency support. Our Partners will be happy to explain any of the services to you.

For more information, please see our computer services guide.

Canon demonstrators in store

Whether you’re a novice or guru, get the latest recommendations and professional advice on Canon’s range of products from one of Canon’s expert demonstrators.

Demonstrators will be in store every weekend to answer your technical questions. 

Dye-to-match hats

Complete your outfit by using our special Dye-to-Match hat service. There are 4 styles of hat to choose from: wide brim, small brim, disc and fascinator. Once you’ve selected your style, you simply need to choose a colour card or swatch (you can visit our haberdashery department for this).


Place your order and your bespoke hat will be delivered within 6 weeks. A delivery window of 2 hours can then be arranged.


FingerPrint Jewellery

Capture your child’s hand, foot or fingerprints in solid silver to keep as a unique charm, pendant, cufflink or keyring. Fingerprints are captured using a special putty and are actual size in the jewellery. Hand and footprints are taken using an inkless system and are miniaturised to be made into your chosen item.

Items will be ready to collect from store in approximately 4 weeks.

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Fitted Wine Racks

Our Fitted Wine Rack service offers the perfect solution to storing your precious wine collection in a space-efficient way.

Our fitted wine storage collection allows you to create a bespoke solution for your wine, as these racking systems can be built anywhere there's a space; in a cellar, under the stairs or as part of a kitchen design.

For more information about the ranges available as well as measuring and fitting, please see our Fitted Wine Racks service page (opens in a new window).

Home shopping service

Moving house? Setting up an office? Preparing for university life? Shopping list as long as your arm? Don`t panic! If you’ve a large number of purchases to make then our Home shopper can help you.

We specialise in furnishing entire properties, whether you’re moving into a new home, equipping a flat to rent, or your children are off to university, we ensure everything you need is delivered safely, in one drop.

If you’d like to make an appointment or if you have any questions, call 020 7881 6347

Knitting classes

Our knitting consultants hold regular one-hour knitting classes in our Haberdashery department for all levels of knitters. All classes are free and vary from absolute beginner to improvers and finishing. Their hours are the following:

Monday, Tuesday, Thursday 12 - 1pm

Wednesday 12 - 1pm and 5 - 6pm

Friday 11am – 12pm

Saturday 11am - 12pm

We recommend you book in advance, either by popping into department or by calling 020 7730 3434 ext. 6435.

Lancôme Skin Expert Beauty Suite

Experience one of Lancôme's new facials which all include an exclusive luxurious treatment mask.


Youth Activating facial

Ultimate anti-ageing facial

Volumetry lifting facial


All priced at £60 and last an hour.


Maximising your home’s rental potential

Are you thinking of renting out your home during London 2012? Our free Lettings service offers advice on how to prepare your home and maximise rental potential.


From practical advice on how to protect mattresses and safely store away personal belongings, to advice around swapping fine china for basic crockery, our Home Design team will be happy to help.