Facilities & Services at John Lewis Peterborough

Baby Feeding & Changing Room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents' Room, which is on the Second floor, away from the busy shopfloor. In it you'll find:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who want privacy

Click & collect Peterborough

Order online, collect from John Lewis Oxford Street

Can’t wait for delivery? Then use our Click & collect service.

Simply order online by 8pm today, and collect after 2pm tomorrow from this branch.

Note: this service is available on selected items. Please check individual product pages for details.

Find out more

The Place to Eat

The Place to Eat

Our light and airy eatery offers a selection of freshly prepared hot dishes, including a traditional roast on a Sunday. You can also find a selection of baguettes and salads, as well as a wide range of beverages, including wine and beer.

Our tempting choice of desserts including cakes and pastries makes us an ideal place to stop for some well-deserved refreshment.

Children's menu

Choice of smaller portions from main menu, from £4.50

Lunch bag: choice of 5 items, £4.25


Car park charges

Free car parking
Queensgate Car Parks 1,2,3

  • Blue (Cavell), Red (Royce) and Green (Clare)
  • Mon - Wed: 8am - 7pm
  • Thur: 8am - 9pm
  • Fri: 8am - 8.30pm
  • Sat: 8am - 7pm
  • Sun: 9.30am - 5.30pm

    • Queensgate Car Park 4

      Yellow (Perkins)
      All week: 6am - 10pm

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    Bureau de change

    Bureau de change

    Visit our bureau de change, located in our Customer Services department, to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

    You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

    Read our John Lewis Foreign Currency page for more information.

    Espresso bar

    Espresso bar

    Providing a welcoming and calm atmosphere, our Espresso bar offers a wide selection of coffees, cold beverages and a choice of sweet and savoury bites.

    Services for disabled customers

    Facilities for Disabled customers

    We offer a range of services to help make John Lewis an easier, more convenient place to shop.

    Read more


    Services available in all our shops

    Book online for services marked * - just follow the link

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    Fashion and Beauty Services

    Fashion and Beauty Services

    Home Services

    Home services

    Gift Services

    Home services
    Gift list*
    Personalised stationery

    We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

    Technology Services

    Technology services

    Baby and Child Services

    Baby & Child services

    Unique services at John Lewis Peterborough

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    Knitting advice

    Knitting advice

    Our Rowan Design Consultant is in our Haberdashery department most Thursdays and Saturdays.

    She can help you with any projects or tips and she holds regular knitting workshops and courses.

    For more information pop into the department, call 01733 344644.