Facilities & Services at John Lewis Solihull

Baby Feeding & Changing Room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents' Room, which you'll find on the First floor, by the Nursery department, away from the busy shopfloor. In it we have:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who want privacy

Click & collect Solihull

Order online, collect from John Lewis Oxford Street

Can’t wait for delivery? Then use our Click & collect service.

Simply order online by 8pm today, and collect after 2pm tomorrow from this branch.

Note: this service is available on selected items. Please check individual product pages for details.

Find out more

The Place to Eat

The Place to Eat

With areas suitable for familes, as well as those looking for a quiet corner, our Place to Eat seats 300 diners.

Sample our delicious seasonal menu which offers hot meals, light snacks, mouth-watering cakes and refreshing drinks. Set in a relaxing environment,it’s family-friendly and provides the perfect opportunity to rest and refuel.

Children’s meal bag

A balanced meal for your child providing a source of calcium, at least one portion of fruit and veg and no added refined sugars (includes products containing naturally-occurring fruit or milk sugars).

Open from 9.30am Monday-Friday, from 9am Saturday and from 10.30am Sunday.


Car park charges

Free car parking

Our multi-storey car park has 1100 spaces.

  • Up to 2 hours: £2.30
  • 2 - 3 hours: £3.10
  • 3 - 4 hours: £4.00
  • 5 - 6 hours: £5.60
  • 6 - 8 hours: £9.00
  • 6 - 8 hours: £9.00
  • 12 - 24 hours: £15.00

Entry before 6pm will be charged at the above tariff until departure.

Entry after 6pm carries one charge of £1.50 until 6am.

A further 700 spaces are available in the Touchwood car park.

Car Park Opening times

Monday - Wednesday 8.30am - 7.00pm

Thursday - Saturday 8.30am - 11.00pm

Sunday 10.00am - 7.00pm

Joe & The Juice

Joe & The Juice

Treat yourself to a light refreshment at Joe & The Juice. They offer coffee, juice and much more.

Joe & The Juice open one hour before the shop opens and close one hour before the shop closes.



Export department

Telephone: +44 (0)121 704 1121 Ext 4040
Fax:+44 (0)121 709 6801


Baby Feeding & Changing Room

Services for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

Read more

Bureau de change

Bureau de change

Visit our bureau de change, located in our Customer Services department, to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

Read our John Lewis Foreign Currency page for more information.


Services available in all our shops

Book online for services marked * - just follow the link

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Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Home services
Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Baby and Child Services

Baby & Child services

Unique services at John Lewis Solihull

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Fitted Bathrooms

We offer a wide range of bathrooms to suit your style and budget. All our ranges offer quality constructions and exceptional attention to detail. Our Partners will be happy to talk to you in more detail about the products we offer, and can advise you on every aspect of your new bathroom including furniture, showering, taps and sanitaryware. 

Beauty Rooms - Decléor & Clarins

Beauty Rooms

Revitalising facials and professional treatments are available from our three beauty rooms, two of which are exclusive to Clarins and Decléor.

Decléor: call the beauty room on 0121 704 1121 ext 4684.Clarins Skin Spa: call 0121 704 5227 to book an appointment.

Clarins treatments for men

Take a break from your stressful day within the tranquil, unisex décor of the Clarins Skin Spa. Join Britain’s pampering revolution and indulge in a lengthy full-body massage, rejuvenating back and scalp massage or refreshing aromatherapy facial.

For more information call 0121 704 5227 to book an appointment.