Rated 4.1 out of 5 by 8
Rated 5 out of 5 by BexnMo Lovely iconic piece
Really pleased with this purchase - looks great in my 1960's inspired lounge
01 December 2015
Rated 1 out of 5 by Angela13 Very poor quality
In the shop and online this clock looks beautiful. We bought it online for convenience, but the one that arrived is of such poor quality we have to return it.
The clock face is not centered in the frame.
The wooden spokes are rough and are not arranged flat but are higgledy piggledy at random angles.
By far the worst aspect is the staining of the wooden spokes. They are stained randomly two different shades (one reddish-brown and the other purple-brown), the stain doesn't go all the way to the tips on all of the spokes - they are just left as bare wood, some of the spokes are glossy and some are matt.
Newgate Clocks claim on their website to be "a British company through and through", but this clock says "made in China" on the back.
I am surprised that John Lewis would sell such a poor quality product, especially at such a high price. In their favour, they have arranged to collect it from my house on the next working day at no cost to me.
05 June 2015
Rated 5 out of 5 by Artyjaykay Stunning
We chose to view the Newgate clock at the Solihull store rather than order it online, as I have read a number of reviews that mention this clock has problems with either being damaged or the wooden sun rays being of irregular colour. In store, unfortunately all three clocks in stock had damage marks, but it is thanks to the helpfulness of the John Lewis staff that we were able to still purchase this clock. They very kindly removed the damaged face of one clock and put an undamaged face from a clock with damaged sun rays, thus making a complete clock. Our clock now hangs on the wall of my mid century themed living room and looks absolutely stunning- I really couldn't be more pleased with my purchase. The clock is keeping time well, has a definite tick that's isn't too loud to be annoying. I would highly recommend any one wishing to purchase the Newgate clock to purchase from a store and view the individual item prior to taking it home, I'm sure then you would be perfectly happy with your purchase.
16 May 2015
Rated 5 out of 5 by westiepoo Stunning
Really stunning clock, well made and no issues with different shading of the wood.
Is a real feature on the wall, very eye catching.
I did notice on the paper work it came with that it should be kept out of direct sunlight as this could cause fading. This was not a problem for where I intended to hang it
20 March 2015
Rated 5 out of 5 by MLM35 Wow factor clock
I love my 'sunburst' clock, it looks absolutely stunning and certainly provides a focal point in my front room. For me it also has the nostalgia factor, being a modern version of a clock my parents had back in the '70's! Reading previous reviews before ordering where several people had experienced problems with the spokes on the clock being different shades, the battery compartment not holding the battery, I wasn't sure whether to order, but as I liked it so much I decided to order anyway, and I'm so glad I did. The clock is absolutely fine, no problems at all with it. I'm glad I had the clock delivered as the box is absolutely huge and would be cumbersome to have to carry around a town centre (and possibly fit into a small car).
05 February 2015
Rated 5 out of 5 by andsome Second time lucky
We had to return the first one. It would only run for a short time and then it would stop. If we pressed on the battery it would start again. There was obviously a loose connection. The battery was also very difficult to seat. The second one has been perfect, and we are very pleased with it, it looks great.
17 December 2014
Rated 2 out of 5 by Ossie64 Lovely clock design...quality lets it down.
After accidentally breaking my old Newgate clock I decided to purchase the Pluto clock. Was looking forward to its arrival. The design of the clock is superb and it would have looked great in its setting, however the quality of the item I received really let it down. The clock face is not central, the wood that has been cut near to the face of the clock on some segments looks awful and some of the segments of the wood have been heavily stained whilst others have not. For the cost of this item I would not have expected to receive such quality. Whilst the purchasing online and click and collect makes shopping easy, it becomes a real pain when you are forced to return due to the item being not up to standard. I am hoping that my local John Lewis has one in store so I can view before I buy. The one on display in my local JL looked immaculate.
22 November 2014
Rated 5 out of 5 by Peejaykay Lovely clock
This was bought to compliment the 'retro' look we have gone for in our dining room - and fits in perfectly. Good quality and well built. Came well packaged in an enormous box - so beware when picking it up, as we struggled to get it in the car!
18 January 2014