Welcome to John Lewis

Whenever you come into our shop you’ll be served by an owner. We’re all Partners in John Lewis, so we make sure you get the best value, service, quality and choice of products every time. After all, it’s our business.

Can't wait for delivery?
Why not try our free Click & collect service?

Simply place your order online by 8pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow.


Shop info

  • Address

    John Lewis
    Wood Street
    Kingston upon Thames
    KT1 1TE


    020 8547 3000*

    *Call charges will depend on your telephone provider. Please check with your operator for exact charges.

  • Opening hours

    Mon:  9.30am - 6pm
    (Bank holidays 10am - 6pm)
    Tues:  9.30am - 6pm
    Wed:  9.30am - 6pm
    Thurs:  9.30am -9pm
    Fri:  9.30am - 7pm
    Sat:  9am - 7pm
    Sun:  11am - 5pm (browsing 10.30am - 11am)

  • About John Lewis Kingston

    John Lewis Kingston opened its doors in September 1990, after overcoming the difficulties of planning and developing in a busy, built-up area such as Kingston.

    The building has some unique features such as the walkway over the main road, the large expanse of glass at the front of the shop, and the escalators which rise to the centre of the building from the main entrances.

    The shop has received a multi-million pound refurbishment which was completed in October 2013. The project resulted in the ground floor increasing in size by 7,000 sq ft enabling the beauty, fashion and gifting departments to expand.

How to find us

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By bus
Regular bus services throughout the region. Kingston has over 300 buses every hour: In London this is second only to Victoria.

By rail
Regular service from London Waterloo: 8 trains per hour arrive into Kingston from Waterloo via Wimbledon, Waterloo via Richmond, and Shepperton

Call the numbers below for details of your local services:

London Transport: 020 7222 1234
London & Country Buses: 020 8668 7261
Surrey Travel Line: 01737 223000

By road
Easy access from the A3, M3 and the M25.

Kingston has 7,000 parking spaces to choose from
John Lewis and 6 other car parks have all received the “Secure Car Parks Award”

Bentall Centre A and B, Cattle Market, The Rose (formerly Drapers) and Seven Kings car parks are all open until midnight.

Planning your journey
Using public transport or having your purchases delivered for free by John Lewis Kingston can help you avoid Kingston’s traffic jams and tailbacks.

Kingston Station is just 5 minutes’ walk from John Lewis, and offers a fast and frequent train service
Comprehensive and regular bus service throughout the Borough
Easy access by bike, with plenty of secure cycle racks
River service from Hampton Court and Richmond
And remember: John Lewis offers free delivery to all of the UK mainland.

Why not use the Transport for London Journey Planner to help plan your journey? Enter where you're travelling from and it will show you how to get to John Lewis Kingston.

Other useful links: (new window)
Walk London (new window)

Click & collect

Map of Kingston

Can’t wait for delivery? Why not try our FREE Click & collect service?

You simply place your online order by 8pm today, and we'll deliver it to your chosen shop for you to collect after 2pm tomorrow. This service is available from all John Lewis shops, and in an increasing number of selected Waitrose branches.

The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. We're unable to accept orders that include items for collection from one of our shops as well as items for delivery, so in these cases, please place two separate orders – one for collection and one for delivery.

News and community information

Bringing skills to life

Bringing Skills to Life is about allowing pupils to explore, imagine and create

Through this education programme we aim to inspire children and develop their
imagination and practical skills for life.


Giving old sofas a new life

We'll collect and re-use your old sofa when you purchase a new sofa from us. Find out more.

Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups
  • We aim to give at least 1% of pre-tax profits to community initiatives
  • We will continue to seek out projects that make a positive lasting impact and reach as many local people as possible

If you’d like to nominate a good cause for Community Matters please complete the nomination form and take it to the Customer Services department.

The charities we’re supporting from August 2014 – October 2014 are:

- Epilepsy Action

- Downs Syndrome Association

- Kingston Carers Network

Community news

This is how May '14 - July '14 Community Matter's charities benefited from being part of the scheme:

- Kingston Bio Diversity Network received £846

- Creative Youth charity received £1230

- Barnardo's received £924

Would you like to help us support Barnardo’s?

To make a donation to Barnardo’s, our 150th anniversary charity, and help support
those UK children who need it most, please text JL [Enter your local shop name] to:

  • 70300 to donate £3
  • 70500 to donate £5
  • 70100 to donate £10