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Information about our shops and services in your area.
England | Scotland | Wales
Shop for the perfect gifts in our shops, online or on our app.
Our home delivery services are still running. Order before 6pm for next day delivery. Delivery Information
You can Click & Collect orders at Waitrose and hundreds of other locations when shopping for essentials.
We have temporarily suspended Click & Collect from John Lewis shops to keep you and our Partners safe.
Unwanted items purchased in a John Lewis shop between 8 October and 24 December 2020 can be returned up to 35 days after your local store reopens.
For more general queries, you can find helpful information from Customer Services on our website