Rated 4.4 out of 5 by 81
Rated 2 out of 5 by antzp71 disappointed
Bought this because of John Lewis name for quality and price seemed reasonable. easy to put together BUT couldn't believe the L shaped brackets are not flush with the ends of the rails, so when bolted in position bend the rails in at a 45 degree angle. Yes they bend back into a straight position when bolted at the other end but on fitting the centre rail, the frame contorted so it cracked the paint finish along one seem. On standing at the foot end, the frame is clearly not completely square. Also the cross slats are supplied on a ribbon -fine but only 6 screws to fix the entire thing in place. When you turn over in night can hear 1 or 2 of the slats knock on the frame because not all screwed down. So I have to buy some screws to fix all the others to the slat because of penny pinching. I wouldn't buy another or recommend. Had a cheap pine bed from Argos that is better made and slotted together without bending of the brackets and screws for all the slats. On the plus side it does look a good bed in the white I bought. Poor John Lewis Poor
21 March 2015
Rated 1 out of 5 by 1Ben2 Poor item and bad service.
On having this bed delivered it became clear in minutes that the bed had either been ex-display or been returned by a previous customer. On phoning John Lewis for an exchange, I was told because I had paid on pay-pal I could not have an exchange. He would have to arrange for collection and a refund then I would have to re-order it. He then told me they could not come and collect it for 5 days. Dealing with customer services on the phone was so frustrating that I will never shop at John Lewis again.
16 March 2015
Rated 5 out of 5 by Skippy123 Perfect small double bed
Another great purchase from JL online .
I read the reviews , measured up and this bed ticked all the boxes for a small spare room. Purchased with a super comfy JL mattress which is a perfect size to fit bed.
Quality of the frame is excellent .
Delivery drivers were so polite and courteous .
Assembly took around 30 mins with an assistant !
It looks really neat but gives added bed space for a teenager or guest . Perfect !
24 February 2015
Rated 5 out of 5 by KT13 Fantastic!
I always get drawn to negative reviews despite the fact that the overall rating was very good for this bed. However, after much deliberation, I went for the White small double for my daughter's bedroom. Everything was perfect from start to finish. Easy transaction, Saturday delivery, super friendly and helpful delivery men, easy to assemble (30 mins max) and looks fantastic.......couldn't be happier. I want to buy another one for my son's bedroom now!
11 January 2015
Rated 2 out of 5 by AH92 Very disappointed
I bought this bed just over a year ago. Originally I had it assembled by the JL team but when I moved house I had my Dad, who is extremely competent at these things, put it back together. I don't know what the JL team used to secure the bed screws but ever since I've moved it the bed creaks continuously to the extent that it affects my sleep. We are continuously trying to tighten the screws but with little effect. The bed is only used by one person of average build and I think it is very poor that little over a year the bed is in this condition. I am already considering buying a new divan base as the bed is really not usable.
25 November 2014
Rated 3 out of 5 by Kaz69 looks nice- what about the quality?
We are fans of JL and have been buying their products for many years, today we did not get a great experience when trying to build the bed!
The bolts for the bed are to short, this led to having to over tighten them...The tread has busted! . it will be a nightmare if we need to dismantle it!
However we called the number on the box, and what a service we got! - no problem , sorry, and spare bolts on the way...
our daughter came home from school she is over joyed to see her bed and it looks great. shame the bolts not of good quality, well done for sorting it so quickly! 3 stars given.....
15 October 2014
Rated 2 out of 5 by Jade74 Dark Varnish Chips Easily
I bought this bed for my son six months ago and find the slightest knock or scratch takes the lacquer off. I'm a massive fan of John Lewis, but have found the quality of this bed below their usual standard.
18 September 2014
Rated 5 out of 5 by wimber a lovely bed frame
A lovely bed frame, looks really smart and was quick and easy to put together.
21 August 2014