A TAILORED SERVICE
John Lewis for Business
John Lewis for Business is here to help, whether you want to fit out your workplace, buy furniture and electricals in bulk, or provide the perfect gifts for clients and employees.
Bringing the quality, value and service you’d expect from us, along with competitive discounts, we’ll tailor a commercial solution to suit you.
Call 03456 037 979 to find out more about John Lewis for Business (Monday - Friday 9am - 5pm)
Hampers, wine and food gifts
We'll customise the contents of our quality hampers to suit any occasion and budget, making them a thoughtful and personal way to show your appreciation (minimum order value applies). We also have a wide selection of smaller food gifts, including chocolates, fine wine and champagne.
From tablets to headphones, leather goods to silverware, we’ll help you find the perfect gift from our unrivalled ranges. Choose from quality own brand products or renowned brands, all at competitive discounted rates.
John Lewis Partnership Gift Cards
You can buy gift cards in any denomination up to £2,500, together with a card wallet and envelope for presentation. Recipients can shop online or at any John Lewis or Waitrose shop; with our unrivalled range of world-class brands and own brand products, there's something for everyone.
If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material.
Gift card competitive discounts
We can offer business customers competitive discounts on orders over £1,000; please contact us or call 03456 037 979.
For business orders under £1,000, please call 03301 230 351.
Whatever kitchen appliances you're looking to purchase, your dedicated John Lewis for Business account manager will find the right products to suit your budget while overseeing the project from start to finish.
We can deliver in bulk or to individual delivery addresses, ensuring your products are where you want, when you want them. In addition to the John Lewis commitment to being Never Knowingly Undersold, we're able to offer competitive discounts.
Furniture and interiors
Your account manager will guide you through our extensive range of furniture and homewares to source products that fit your brief perfectly. With exclusive John Lewis products and world-class brands, you can enjoy the convenience of a one-stop shop and the benefits of competitive discounts.
We can help you create the most productive working space thanks to our large collection of office furniture and furnishings.
Whether you're kitting out a new shared office space or revamping a breakout area, your dedicated account manager can take you through all the available options across our prestigious world-class brands and quality John Lewis ranges. From office desks and chairs to coffee machines and crockery, you can enjoy the convenience of a one-stop shop.
With exclusive own-brand products alongside world-class brands, we have something for every interior style. We can also offer the latest Smart Home connected technology to offer your client a full lifestyle solution.
The team will guide you through the order process from initial enquiry through to delivery. We can offer support with selecting products for your scheme and budget, and provide a competitive quote.
We're proud to work with the British Institute of Interior Design and Society of British and International Design.
Whatever your project, in a nursery, school or university, we can supply technology for pupils or staff, such as tablets and laptops. Most of our products come with comprehensive guarantees as standard, and if you're buying in bulk we offer competitive discounts. We also offer the Apple DEP scheme to get you up and running in no time.
Our selection of classroom furniture is available exclusively to the Education Sector. The furniture can be tailor made in a wide range of colours for your needs. Delivered and assembled by our Partners, you can relax safe in the knowledge that you’ve chosen high quality products that will stand the test of time.
We're here to help with your next rental or show home project.
We have an extensive range of furniture, furnishings and appliances which will help you find the right look for your property. The simple message of having furnished your property with John Lewis products highlights to potential customers what it would be like to move in
Our team can offer design support and will put together a highly competitive quote based on needs, style and square footage for your model home.
We can also help you attract your customers by offering the John Lewis gift card as a sales incentive, or ensure your buyer receives a very special welcome to their new home with a hamper.
Whatever your requirements, your account manager will oversee your order to ensure everything runs smoothly and to budget.
Business account card
Make ordering for your business more convenient with our Business Account card. Created for companies, including sole traders, our service offers tiered discounts based on total spend, VAT-ready invoices and up to 56 days to pay for everything you order. Available to use on purchases at John Lewis, Waitrose and John Lewis for Business.
You can place an order by phone or email.
03456 037 979
Our opening hours are Monday – Friday, 9am – 5pm (excluding bank holidays)
We accept BACS, CHAPS and the following payment methods:
Standard delivery is free of charge for all orders over £50 per addressee. Flexible delivery options are available for bulk orders. We can also deliver to multiple recipients and include a gift message.
Delivery is free of charge for all orders over £1,000.
Returns (merchandise only)
Please contact Customer services on 03456 049 049 to arrange collections, replacements and returns. If you paid for your order by bank transfer, we’ll send you a refund cheque. If you paid by credit card, the card will be refunded once the item has been returned to our warehouse.
TERMS AND CONDITIONS
General terms and conditions
John Lewis plc will supply gift cards, gift vouchers and merchandise in accordance with these terms and conditions. For the avoidance of doubt all other terms whether contained or referred to in a customer’s order or in any other document, are hereby excluded.
John Lewis reserves the right to refuse to accept an order and also reserves the right to immediately suspend the fulfilment of an order if the customer is in breach of any of these terms and conditions. John Lewis reserves the right to reject/ cancel an order in the event that we reasonably determine that goods are being ordered for resale.
Payment can be made by credit/debit card, BACS or CHAPS. Orders will only be fulfilled upon receipt of cleared funds.
3. Brand protection:
No trade mark, service mark, corporate name or other trading name of John Lewis plc or any of its subsidiary companies may be used by a customer without that customer first obtaining the prior written permission of John Lewis.
John Lewis reserves the right to alter any of these terms and conditions but undertakes that before so doing it will serve a reasonable notice upon the customer. The customer may not vary the terms and conditions and any attempt to vary these terms and conditions will not be effective unless it is in writing and signed on behalf of John Lewis.
If any of the provisions of these terms and conditions shall be found by any court to be invalid or unenforceable such invalidity or unenforceability shall not affect the other provisions of these terms and conditions which shall remain in full force and effect.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision of these terms and conditions.
7. Third parties:
A person who is not a party to these terms and conditions will acquire no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce or take the benefit of any of these terms and conditions.
These terms and conditions shall be governed by and construed in accordance with the laws of England and the English courts shall have exclusive jurisdiction.
Supplemental merchandise terms and conditions
1. Cancellation notice:
We are unable to accept cancellations or returns on hampers, chocolates or wine gifts owing to the perishable nature of the product. This does not affect your statutory rights in the event of faulty goods, and we will be happy to provide you with a full refund or exchange in this event.
All prices include VAT and duty (where applicable).
All hamper contents and mixed wine cases are fully listed and every effort is made to supply the items shown. However, in the event of supply difficulties, we reserve the right to make substitutions with items of equal or greater value. All sizes are approximate. All items subject to availability. This does not affect your statutory rights. You must be over 18 years of age to order from John Lewis for Business.
4. Offensive Weapon Act:
Under this act, it is an offence to sell knives or knife blades to persons under the age of 18. These products are only available for customers aged 18 or over. Customers should not order these items for persons under 18.
5. Licensing Act:
Please note that by law, products containing alcohol are only available to order for customers aged 18 or over.
6. Allergy warning:
Some products may contain nuts or nut oil. (Please see product description for full details).
Supplemental gift card terms and conditions
Whenever possible gift cards and gift vouchers will be despatched on the day following the day the order was placed subject to that order being received by John Lewis prior to 11am. If an order is received after 11am the cards will be despatched within 2 working days. The time/ date of despatch and delivery to a customer is not of the essence. All gift cards and gift vouchers will be delivered by secure means to the address given by the customer at the time the order was placed. Please note, for all orders over £7,500, delivery may take longer due to the increased security measures which will be put into place. The customer must notify John Lewis of any discrepancy in a delivery as soon as possible but in any event within 3 days of the delivery of the gift cards or vouchers.
Risk of loss, destruction or damage to the gift cards or gift vouchers remains with John Lewis until delivery to the customer’s address or nominated address where upon risk shall pass to the customer or recipient.
3. Complaints and Queries:
Once ordered, gift cards and gift vouchers are treated as cash and shall not be replaced or refunded by John Lewis in the event of loss, damage or theft.
4. Gift cards and gift vouchers:
Gift cards and gift vouchers cannot be used to discharge indebtedness in respect of a John Lewis/Waitrose account card or Partnership Card nor can they be used for the purchase either directly or indirectly of any financial product or service. Gift cards and vouchers may not be redeemed for cash in any circumstances. Gift cards and gift vouchers are not sold on a sale or return basis and no return will be permitted unless it can be demonstrated that John Lewis has been in error in fulfilling the customer’s order.
John Lewis reserves the right to withhold discounts where it believes that gift cards and gift vouchers are not being used as genuine personal or corporate gifts. Please note: minimum order is £1,000. Allow extra time for bank transfers.