OUR SERVICESSERVICES AND EXPERIENCESExpert advice and inspiration, whenever you need it

We’re pleased to offer the services you know and love both in store and virtually, so you can access expert advice wherever you are and however you choose.

Fitted Kitchens, Bathrooms and Bedrooms
Assembly Services

TV Stand Assembly

WHAT WE'LL DO

  • Unpack and assemble your new television stand at the same time as delivery, and take away the packaging for recycling 
  • We’ll give you the safety and instruction manual and any spare pieces for the ongoing maintenance of the product

PRICE

These have already been assigned to the TV stands, depending on their difficulty and the details can be found alongside individual TV stand pages. Simply add the relevant Assembly service to your basket alongside your chosen TV Stand.

  • Basic £24.99
  • Intermediate £44.99 
  • Complex £69.99

BEFORE YOU BUY

  • Please ensure the stand is the right size for your TV and that there is adequate space to assemble when we arrive
  • We are unable to offer a recycling service for an existing TV stand with this service.

To find out more about our TV Installation Services please click here

Barbecue Assembly

WHAT WE'LL DO

  • We’ll pre-build your new barbecue and deliver it assembled to your home
  • We’ll hand over the safety and instruction manual and any spare pieces for the ongoing maintenance of the product

PRICE

£40
Where this service is available, simply add the Barbecue Assembly service to your basket alongside your chosen product.

BEFORE YOU BUY

  • Please ensure there is adequate access for us to place the assembled barbecue where required.
  • We’re unable to attach a gas bottle or add charcoal.
  • We’re unable to offer a recycling service for any existing barbecues with this service.

Furniture Assembly (Including Nursery Furniture)

WHAT WE'LL DO

  • We’ll build your new furniture product at the same time as delivery, and place it in your room of choice
  • Where appropriate, we’ll recommend securing your product to a wall
  • We’ll take away all of the packaging for recycling
  • We’ll give you the safety and instruction manual and any spare pieces for the ongoing maintenance of the product

PRICE

For Furniture

Where assembly is available on items such as bedside tables, chest of drawers and wardrobes, the service price has been assigned to individual pieces of furniture and can be found on the relevant product page.

Furniture assembly prices range from £22 to £129 depending on the build complexity. Simply add the Assembly service to your basket alongside your chosen product. 

Bedstead Assembly £29

For Nursery Furniture

Toddler Bed Assembly £29
Changing Table Assembly £40
Cot or Cot Bed Assembly £60
Complex Cot or Cot Bed Assembly £75
Nursery Dresser Assembly £85
Nursery Wardrobe Assembly £99
Complex Nursery Dresser Assembly £125

BEFORE YOU BUY

  • Please ensure there is adequate space to assemble when we arrive
  • For Nursery cot beds or cots, we are unable to assemble them if they are to be located alongside or close to a heat source (this is in accordance to manufacturer instructions) 
  • We are unable to offer a recycling service for any existing furniture with this service

To find out more about our Furniture Assembly service please click here

Lighting Installation

If you would like to purchase a Lighting installation please either visit one of our shops or call our Technical Support line 03301 230 106 as we’re unable to add to an online order. Lines are open 8am-9pm weekdays, 8am-8pm Saturdays and 10am-6pm Sundays. (Call charges vary according to the service provider.)

WHAT WE'LL DO

  • We’ll first check your circuit is safe to work on
  • We’ll then connect your new light fitting to an existing safe connection
  • We’ll take away and recycle the packaging from your new light fitting
  • To ensure our crews' safety we’ll need to switch off the mains power at your consumer board
  • We’ll hand over the safety and instruction manual and any spare pieces for the ongoing maintenance of the product

BEFORE YOU BUY

  • Please ensure you have the correct light bulbs as we don’t carry spares
  • We’re unable to install recessed lights or any light fittings more than 3 metres from the ground
  • Please note, we’ll need to switch off the power supply as part of the installation, and will be unable to complete the service unless we can do so
  • We're unable to install on circuits with rubber or lead sheathed wiring or onto any surface which represents a potential health and safety risks for our crews
  • If the light is for outdoors or for the bathroom you'll need to check the IP (Ingress Protection) rating. The higher the rating, the more protected it is. For outdoor or bathroom lighting you require a minimum IP44 rating
  • We’re unable to offer a recycling service for any existing lights with this service

PRICE

First light  £59
Each additional light  £45
Where this service is available, simply add the Lighting Assembly service to your basket alongside your chosen product

BEFORE WE ARRIVE

  • Please ensure you have the correct light bulbs as we don’t carry any spares
  • As we will have turned off your mains power this may mean you might need to reset timers and so on, once we've finished. We’re not liable for any products that don't restart
  • Please ensure that there is safe and suitable access to the installation point

Picture and Mirror Hanging

WHAT WE'LL DO

  • Check that the location you wish to hang the product is suitable, scanning for pipes, cables, etc.
  • Please be aware we’ll have to drill holes so there may be a small amount of decor damage that we will not be able to repair

PRICE

£25
Where this service is available, simply add the Picture or Mirror hanging service to your basket alongside your chosen product

BEFORE WE ARRIVE

  • Please ensure you have decided ahead of the service where you wish the product to be hung, considering the wall type and the likelihood of cables or pipes running in the wall cavity
  • We’re unable to hang products not purchased from John Lewis or where we believe the wall type, location or fixings may not be safe
Flooring & Window services

Window Shutters

Versatile and durable shutters can be made to fit almost any size or shape of window, offering a beautiful way to control privacy and light levels

 

Versatile and durable shutters can be made to fit almost any size or shape of window, offering a beautiful way to control privacy and light levels

Fashion services

Lingerie Fitting

Our free fitting service makes sure you find the bra that's right for your shape and size. We can measure and advise on maternity and post-surgery bras too, plus shape and swimwear
 

Our free fitting service makes sure you find the bra that's right for your shape and size. We can measure and advise on maternity and post-surgery bras too, plus shape and swimwear

Beauty services

Beauty Treatments

You’ll find a range of treatments in Beauty departments in most of our shops, including facials, massage, nail and brow bars.
 

You’ll find a range of treatments in Beauty departments in most of our shops, including facials, massage, nail and brow bars.

Baby & Child services

Nursery Advice

Whether baby is on the way, or about to enter a new stage in their first year of development, our Nursery team is here to help you find everything you need.
 

Whether baby is on the way, or about to enter a new stage in their first year of development, our Nursery team is here to help you find everything you need.

Electrical & Technology services

Home appliance installation & recycling

When we deliver your new appliance, our crew can install it and take away your old model for safe disposal too 

When we deliver your new appliance, our delivery Partners can install it for you and even take away your old model for recycling, or re-use where possible

TV Installation

We offer a range of services to get you up and running with your new TV or home cinema, including demonstration and wall mounting 
 

We offer a range of services to get your new TV and connect 2 other compatible devices (such as surround sound or a smart speaker) up and running, including installing, wall mounting and TV demonstration

Fitness & Wellbeing services

Peloton

Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions.

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions.

Sleep Appointments

Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions.

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

We know the importance of a great night’s sleep. That’s why our Partners are here to offer free, impartial advice to help you sleep well and feel fully rested, day after day. 

Financial services

Home Interest Free Credit

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.

Spend over £1,000 on Home, Garden, Furniture and Lighting and spread the cost with Interest Free Credit. 0% APR representative. No deposit required. Subject to status and affordability; terms and conditions apply.

Electrical Interest Free Credit

Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.

Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.

When buying selected Electrical products, spread the cost with Interest Free Credit promotions; 0% APR representative. Subject to status and affordability; terms and conditions apply*

Nursery Interest Free Credit

Spend over £1,000 on nursery products (including prams, pushchairs and car seats), and spread the cost with Interest Free Credit. 0% APR representative. No deposit required. Subject to status and affordability; terms and conditions apply.

Fitted Furniture Pay Monthly Credit

Plan your perfect kitchen or bathroom, with Pay Monthly Credit to spread the cost. 3.6% Representative APR. Deposit required. Terms and conditions apply

John Lewis PLC, 171 Victoria Street, London SW1E 5NN, acts as a Credit Broker for the purpose of introducing the credit provided by Creation Consumer Finance Limited. Both are authorised and regulated by the Financial Conduct Authority. Credit is available subject to status to UK residents aged 18 or over.

Other services, including in-store catering
Gift List Service

Help friends and relations celebrate special milestones

Gift List Service

Get the most out of shopping with us
 

Get the most out of shopping with us
 

Help friends and relations celebrate special milestones

My John Lewis

Get the most out of shopping with us
 

Restaurants in our shop

Places to eat, drink and take a break

kuoni

Here to help you make your dream holiday idea a reality

kuoni
Gift List Service

Help friends and relations celebrate special milestones

Restaurants in our shop

Get the most out of shopping with us
 

kuoni

Here to help you make your dream holiday idea a reality