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Carpet

BUYING GUIDE

CARPETS & UNDERLAY

Carpets are a major investment for your home; adding comfort, warmth and even soundproofing your space. Explore our guide below for help with deciding on, ordering and owning a carpet. 

LOCATION

The location of your new carpet is an important consideration, as carpets located in different areas experience different levels of traffic and wear.

Wear grading

All our carpets feature a wear grading, which is listed online or on the reverse of the sample. It will advise whether the carpet is suitable for:

  • Medium domestic wear – bedrooms, bathrooms and secondary rooms
  • Heavy domestic wear –  living rooms, dining rooms and halls
  • Very heavy domestic wear  – utility rooms or hallways

Ply yarn

Density of pile is a major factor that will affect the durability and performance of the carpet. Single ply is where one yarn strand is twisted, and two ply has two yarns twisted together, resulting in a denser carpet.

Tog rating

The lower the tog rating, the less insulation it provides. A higher tog rating might be suited to a larger living room, whereas a low tog carpet might be more suitable if you have underfloor heating. Tog ratings can be found online or on the sample

WHICH STYLE OF CARPET?

Our carpets are produced in a variety of surface textures and are all designed for different degrees of wear.

 

Twist

 

  • Hard-wearing and long-lasting textured carpets

  • Marks are less likely to show on plain or heathered styles

  • Fibres won't fluff as easily

 

 

Loop

 

  • Ideal for busy areas like hallways and stairs

  • The rugged appearance can look like natural flooring such as sisal

  • Might not to be suitable if you have pets, as their claws can pull the loops

 

 

Velvet

  • Softer, smoother and more luxurious carpet

  • Light and dark shading creates a rich look ideal for the bedroom or living room

 

Flat weave and natural floor covering

  • Adds a more organic, rustic look to a room

  • Well suited to heavy-traffic areas

 

WHICH MATERIAL?

The look, feel and quality of a carpet is also dependent on the type of yarn fibres used. The majority of our carpets are either made from wool or man-made materials.

 

Wool

Pros

  • Warm
  • Durable
  • Naturally flame-retardant
  • Easy to clean
  • Reduces heat loss and noise
  • Sustainable

Cons

  • Non hypoallergenic
  • Not compatible with acid stains (juice, wine etc)

 

Best for: Living room, bedroom, hallway

Wool mix

Pros

  • Reduced shedding
  • Strong
  • Cost-effective

Cons

  • Less durable

 

Best for: Living room, dining room

Polypropylene

Pros

  • Good value for money
  • Highly stain resistant
  • Easy to clean
  • Good colour fastness

Cons

  • Flammable
  • Heavy furniture may leave a dent

 

Best for: Hallway, landing, utility room

Polyester

Pros

  • Easy to clean
  • Good colour fastness
  • Quick-drying
  • Cost-effective alternative to wool

Cons

  • Not compatible with oil-based stains (butter, cosmetics)

 

Best for: Hallway, bathroom, bedroom

Nylon

Pros

  • Very strong
  • Durable
  • Doesn't flatten as easily as polypropylene or polyester
  • Highly stain-resistant and easy to clean

Cons

  • Doesn't retain its appearance as well as wool

Sisal

Pros

  • Strong
  • Hardwearing 
  • Available in a choice of muted colours

Cons

  • Stains easily
  • Hard to clean

 

Best for: Living room, bedroom, landing

Seagrass

Pros

  • Naturally textured 
  • Stain-resistant

Cons

  • Slippery surface, especially when wet

 

Best for: Living room, bedroom

Jute

Pros

  • Softest of all natural floor coverings
  • Fine texture 
  • More stain-resistant than sisal

Cons

  • Not hard-wearing

 

Best for: Bedroom, study

Coir

Pros

  • Durable
  • Strong
  • Cost-effective

Cons

  • Prone to shedding
  • Poor colour fastness

 

Best for: Hallway, utility room

CHOOSING YOUR UNDERLAY

We always recommend underlay when fitting new carpet, even if you already have it.

Helps reduce sound

Keeps warmth in and reduces energy costs

Provides underfoot comfort

Adds to the longevity of your carpet

 

 

Rubber

There are three basic types of rubber underlay; sponge, crumb and crumb felt.

Sponge rubber

  • Characteristics of natural rubber, but is odourless and has greater stability

  • Soft, luxurious feel underfoot

  • Furniture indentation marks can be deeper compared to a firmer crumb rubber

Crumb rubber

  • Offers outstanding durability in high-traffic areas

  • Ideal for rooms with heavy furniture

  • Most environmentally friendly underlay and contains over 80% recycled content

Crumb felt

  • Features a felt layer on top of the crumb rubber

  • Best used with woven carpets to help minimise wrinkling

Paper

  • Forms a barrier to dirt and draughts
  • Use beneath underlay on wooden floors,
  • Essential under foam-backed carpet to prevent the carpet backing sticking to the floor

 

 

Good

Better

Best

Reason

Living room

Crumb & Felt

JL Comfort

Comfort Plus

Comfort and available in a range of price points

Dining room

Crumb & Felt

JL Comfort

JL Crumb Rubber

Withstands the weight of heavy furniture

Master bedroom

Crumb & Felt

JL Comfort

Comfort Plus

Comfort and available in a range of price points

Staircase & Landing

Crumb & Felt

JL Comfort

JL Crumb Rubber

Withstands heavy traffic

Hallway

N/A

N/A

Timbermate Excel

Noise reduction and a moisture barrier

Conservatory

Crumb & Felt

JL Comfort

Crumb & Felt

Comfort and durability with less traffic than the living room.

Spare bedroom

N/A

N/A

Crumb & Felt

Comfort, cost-effective. Comfort Plus is recommended if you’re looking for a more luxurious feel

Underfloor heating

If you have underfloor heating, you can refer to the tog rating found online or on the sample to see how suitable it is.

Our Partners will be able to help you find something suitable; however, we still recommend that you seek specialist advice from your heating system supplier to ensure you have the best option.

 

Pricing

All our carpets are priced in square metres. However, please bear in mind that the final cost will be dependent on any additional requirements and fitting.

Sampling

Free samples of the majority of our carpet ranges are available online and in our shops.

ORDERING

Once you’ve decided on the kind of carpet you’d like, visit one of our shops to complete your order.

Customised services

If you’re looking for a more unique carpet or need a specific colour palette, our Colour Unlimited service is the perfect solution.

 

Estimating and fitting services

We offer a free estimating service where one of our trained experts will visit your home to take measurements and provide you with a quote. We also offer a fitting service, though prices for this will vary.

OWNING

Caring for your carpet

Snip off any pills with scissors

Vacuum frequently to prevent shedding and shading

Avoid static by using a humidifier or putting pot plants in water trays

Leave natural carpets unrolled and left to lie flat for at least 48 hours

Avoid beater brushes on loop pile carpets. Use the suction head only