John Lewis & Partners bathroom fittings ranges are designed to last, so there's a lifetime guarantee on the metal components on these products against defects caused by manufacturing errors.

To care for your product, clean with a mild soapy solution and wipe off with a clean dry cloth. Be wary of cleaning products containing chemicals which can have a corrosive effect.

Please note the guarantee does not apply to:

• wall mirrors in the ranges

• damages caused by normal wear and tear

• non-domestic use of the product

• long term exposure to atmospheric conditions such as damp or excessive heat

• failure to follow the manufacturer's installation guidelines and/or maintenance instructions

• damage caused by corrosive chemicals in cleaning products

When claiming:

• Proof of purchase is required

• If you need to make a claim, you can call our Customer Service team on 03456 100 342, 8am - 8pm Monday to Saturday and 8am - 6pm Sundays (call charges will depend on your telephone provider). Alternatively, you can contact us by email or live chat here,