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Track your order

You can check the status of your order here:

What does your order status mean?

Order received means your order hasn't been processed yet.

Order processing means your order could be at any point between the warehouse receiving it and despatching your goods.

Despatched means your order has left our warehouse. You'll receive an email confirming despatch. Depending on our chosen carrier, you may receive a separate email from us that will detail how to track your order when it has left the warehouse. In the case of products such as furniture where there is a long lead time, "Despatched" means that you've been charged for your order, and you'll be notified of delivery separately.

Cancelled means your order has been cancelled either by you or us.