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Submit a price match request

These details will be used to help us process your request for matching another retailer's price for an item we sell, or one you've already purchased from us.

Please ensure that the retailer you're reporting has a high-street shop, and is not online only.

If you've already purchased the item from johnlewis.com, please ensure that:

  • You have your order details to hand
  • You bought the item within the last 28 days and you are in receipt of the item

All fields are required unless marked as optional.

Have you already purchased the item from John Lewis & Partners?
Where did you buy this item?
Where did you find the item advertised at a lower price?

Retailer details

Please ensure that the retailer you're reporting has a high-street shop, and is not online only. We don't match online-only or mail order businesses such as Amazon, ASOS or AO.com
Where possible, please make this a direct link to the product you are requesting a price match against

Product details

Please ensure that you bought this item within the last 28 days
This 8-digit number can be found on the product page of the item you are reporting
Please enter the full amount including pence
Please enter the full amount including pence
For example, installation, delivery or warranty charges

Your details

We'll use this number if we have any queries about your price match request
Your details will not be used for marketing purposes.