If you've already made a purchase with us and the price has since reduced at John Lewis (either online, on app or in-store), you can still submit a claim for a price drop refund using our form within 35 days of purchase. For Online or app purchases only, please submit the form below. If you bought this item in one of our shops, please contact your nearest John Lewis to make your price drop claim.


 - Make a claim using this form
- Talk to a Partner in one of our shops
- Call our Customer Services team on 03456 049 049 (UK) and +44 (0) 1698 54 54 54 (from abroad)

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Our commitment to value, quality and service remain as strong as ever. We’re now investing over £500 million in bringing you John Lewis quality at great value prices. That’s 25% more than we invested in prices last year, so we can be more affordable for every customer, every day.


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