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Information from the brandProduct description
Product code: 46013501
An instant caring eye makeup remover with 95% natural origin ingredients* that effortlessly removes even waterproof and long-wear eye makeup, while nourishing and soothing your eye area and lashes. Gentle enough for sensitive eyes.
- Removes eye makeup, even waterproof
- Soothes and comforts the eye area
- Nourishes eye area and lashes
*We consider ingredients to be natural origin if it is unchanged from its natural state or has undergone processing yet still retains more than 50% of its molecular structure from its original natural source.
What makes it different: Patented until 2040, our innovative Bi-Phase formula is made up of 55% oil and 45% water. The oil phase contains jojoba & almond oil that cleanses makeup while nourishing eyes. The water phase contains Damascena rose water that gently removes makeup residue while soothing eyes.
An instant high-efficacy formula: 100% women agree that it removes waterproof eye makeup**.
A caring formula: 95% women feel a nourished eye area***. 77% women feel nourished eye lashes***.
**Self-assessment test on 63 women immediately after the 1st application, with 52% sensitive skin and 47% sensitive eyes. ***Self-assessment test on 63 women 2 weeks, with 52% sensitive skin and 47% sensitive eyes.
This innovative caring formula features these active ingredients:
- Jojoba Oil: Known as an antioxidant that is full of vitamin E & B and to help nourish the skin
- Almond Oil: Known for its moisturising properties that can help hydrate the skin and rebuild your moisture barrier
- Rose Water: Known for its anti-oxidative properties and its soothing effect on skin
A Sensorial finish:
- 97% women agree that it removes waterproof eye make-up***
- 89% women agree that it does not feel sticky on the skin***
**Self-assessment, 63 women, 2 weeks.
How to use:
- 1. Shake the bottle to activate the formula and mix the 2 phases to enjoy a soothing and pleasant makeup removal ritual
- 2. Pour Bi-Facial on a cotton pad
- 3. Hold over closed eyes to moisten and soften makeup then gently swipe over makeup to remove. Repeat until all eye makeup is removed
Product specification
- Brand
- Lancôme
- Country of Origin
- France
- Volume
- 125ml
Delivery and returns
Delivery and collection options
- Standard Delivery
- £4.50
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- £2.95
- Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- £2.95
- Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.95
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.