Submit a price match request

These details will be used to help us process your request for matching another retailer's price for an item we sell, or one you've already purchased from us. To enable us to do this as quickly as possible, please ensure that the retailer you're reporting has a high-street shop, and is not online only. (we don't match online-only or mail order businesses such as Amazon, ASOS or AO.com)

You'll also need to take into account costs relating to:

  • Fitting and installation charges
  • Delivery charges
  • Warranty charges

If you've already purchased the item from johnlewis.com, please ensure that:

  • You have your order details to hand
  • You bought the item within the last 28 days

If you've purchased the item in one of our shops, please contact your nearest John Lewis to make your price match request

Find your nearest shop


Submit a price match form

Required fields marked with an asterisk *
Have you already purchased the item from John Lewis?

Have you already purchased the item from John Lewis?

Where did you buy this item?

Where did you buy this item?

As you bought this item in one of our shops, please contact your
nearest John Lewis to make your price match claim. This form is only
for online purchases.

Where did you find the item advertised at a lower price?

Where did you find the item advertised at a lower price?

Retailer details

Retailer details

Please make sure this isn't an online-only competitor

  1. Sorry - we can't match this retailer as it's an online-only business. If you find this item at a lower price from a high street competitor with a website, you can submit a price match claim
  2. Please enter a building name
  3. CustomerService.Error.AddressLine1Msg
  4. Please enter address line 2
  5. Please enter town/city.
  6. Please enter a valid postcode
  7. Please check and re-enter your telephone number.
John Lewis purchase details

Product details

Product details

  1. Select a purchase date
  2. Please enter order number.
  3. Please enter a valid product code You can find it underneath the price on the product page of the item you are reporting, e.g. 812345678
  4. Please enter a valid product name
  5. Please enter a colour
  6. Please enter a valid price

  1. Please enter a colour
  2. Please enter a valid price
  3. Please enter information about additional charges
Your details

Your details

  1. Please enter title
  2. Please enter first name
  3. Pleae enter last name
  4. Please check and re-enter your telephone number.
  5. Please enter a valid email address
  6. Please enter a valid postcode