VIRTUAL SERVICES & EXPERIENCES

a close up image of a window with purple patterned curtains

MADE TO MEASURE TRACKS & POLES

Our experts are on hand to guide you through the types of tracks and poles you may need curtains and window treatments in your home.

We have services for customised tracks and poles, including fitting and installation. We also can advise on design, technical requirements and measuring.

Choose an appointment below if you need some initial help and advice, or if you’re ready for a quote with an estimator.

Finding the right option for your curtains

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Tracks

Using a track to hang curtains makes the fixture less visible. Good option for plain or simple curtains styles.

We also offer Metropole if your curtains need a track but you like the look of a pole.

View options
  • Open and close by hand, cord or electric
  • Colour, shape and design
  • Fixing position
  • Accessories such as holdbacks and cord weights
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Wooden poles

Timber poles can be made to the size and shape of your window.

Our Metamoph pole system is smooth, silent and durable. It works well with curved bay windows.

View options
  • Open and close by hand, cord or electric
  • Colour, shape and design
  • Fixing position
  • Accessories such as holdbacks and cord weights
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METAL AND ACRYLIC POLES

Good option if you want a contemporary look and can help eyelet curtains move easily.

We also offer a made to measure collection.

View options
  • Over 200 colours and finishes
  • Size from 19 - 50 mm
  • Polished, steel or metallic finish
  • Large selection of finials
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Book a free appointment for advice or an estimate

For initial inspiration & advice

Speak to an expert partner in one of our shops or book a virtual store visit from the comfort of your home.

Good for:

  • Having a dedicated video call with a Partner from the shop floor
  • Inspiration and advice when you can’t get to a shop
  • Guidance on our range of our curtain tracks and poles
  • View our display samples

Appointment requires up to 1 hour

Estimate via Video call

If you're ready to get started, book a virtual appointment with an estimator.

Good for:

  • Any window type or any brand in our range
  • Detailed advice on product suitability and cost
  • Dedicated video call with an estimator

Appointment requires 30 mins to 1 hour

Estimate with in-home visit

For larger or more complex areas, we recommend our estimators come to your home.

Good for:

  • More than 1 room or window
  • Bay and shaped windows
  • Larger windows and tricky spaces
  • Help with choosing both tracks/poles and curtains/blinds
  • Detailed advice on product suitability and cost
Appointment requires 30 mins to 2 hours
(depending on size and complexity)

More window services

We also offer made to measure services for shutters, conservatory blinds and curtain tracks and poles. Browse our range for inspiration.

How our service works

During your appointment

On a virtual shop visit, we’ll discuss the windows treatments you’re interested in and our ranges of blinds, curtains, tracks and poles. We can help make choosing simple and advise on design and fabric that best suits the windows in your home. 

When you’ve decided the type of treatment, fabric and the tracks and poles for curtains, you’re ready to book an appointment with one of our estimators. You can have estimating appointments with an in-home visit or virtually by either video call or phone call. 

Virtual estimating appointment for a no-obligation estimate within 24 hours include: 

  • A video or phone call appointment with one of our estimators
  • Guidance on how to measure your window
  • A guide price over the phone, using the cost of product choice and any requested cost of fitting
     

In-home estimating appointments for a no-obligation estimate include:

  • Measuring is completed by the estimator
  • The price of your window decor choice 
  • The cost of fitting by us if requested
  • Any preparation which needs to happen
  • The price of any additional services
After your appointment

To place the order, simply accept your estimate and we'll take payment. When your order is ready, we will book a convenient time for delivery and installation by one of our approved fitters.

What's included in our service
All our installations come with a 2-year guarantee for peace of mind.