Upcoming changes to our Fitted Bathroom Services

We're reviewing our fitted bathroom service and are currently not accepting new orders. Sorry for the inconvenience.

This announcement only affects new customers. If we’ve already confirmed your project, rest assured we’ll be completing it in the same time frame and to the high standards agreed.


Will you reopen to new customers?
We are reviewing our fitted bathroom service, so are not able to say at this time. As soon as we have an update we’ll update our website.

When will you know more?
We hope to know more by the mid July 2023

Does this impact other John Lewis home improvements services?
Our kitchen installation, flooring and window dressing (curtains, blinds and shutters) services are still available to customers

I’m an existing customer, will this impact me?
If we’ve already agreed on your project, we’ll be happy to continue – with the reassurance that it will be completed to the high John Lewis standards you expect

What does this mean for my warranty on an existing bathroom?
Your warranty still stands. If you need to make a claim you can find the contact details here.

My local John Lewis shop still has bathroom displays for customers to browse – why is that?
We’ve paused on taking new bathroom orders pending a decision on the future of our bathrooms offer. Therefore, we have not removed displays.

Who can I contact if I’ve got questions?
You can reach our team on jl.bathrooms@johnlewis.co.uk

John Lewis fitted bathroom installation service

Our services

Fitted Bathroom Service

With our John Lewis and Utopia Bathroom Furniture Collections we have everything you need to create your own perfect sanctuary plus more. Whether you are looking for a Fitted or Modular Furniture look in either a Contemporary or Traditional style, we have a solution for you.

We offer a full bathroom design, planning and installation service, so that we can help turn your dreams into reality. There's plenty of great reasons to choose John Lewis, here’s what you can expect from us:

  • Large choice of Furniture, Sanitaryware, Showers, Brassware and more available
  • Offer award winning brands and manufacturers
  • Free virtual * or showroom appointments
  • We’ll take care of everything from start to finish with our full room solution offering
  • Inspiring designs that make the best use of your space
  • We’ll collate all the items for your new bathroom and deliver them together
  • Approved John Lewis & Partners installers who are professional and experienced
  • We'll assign you a dedicated case manager, who will be on hand to support you at every stage, and help with any issues or questions

Visit our Bathroom Showrooms in the following branches:
Bluewater, Cribbs Causeway, High Wycombe, Milton Keynes, Oxford Street, Solihull

We can offer a virtual bathroom consultation throughout mainland England, our installation service is available in selected areas only. Please contact your local branch to find out more or use the link below to book an appointment.

Our collections

How it works

1: Choose

Book an in-store or virtual initial consultation

- Discuss your dream bathroom ideas

- Explore our collections

- Get advice on fixtures and fittings

- Talk about your budget

2: Design & Plan

Once you’ve chosen the style of bathroom you’d like, our expert Partners will work with you to create and plan your bathroom.

They will:
- Use the measurements that you’ve provided using this helpful guide, (or arrange a home visit) to design and plan your bathroom

- Arrange an appointment in your home to confirm the measurements

- Produce an estimate and a 3D visual design

3: Install

Once you've approved our plans, we will:-

Arrange a technical survey with an installer

- Arrange for your bathroom suite, fittings and materials to be delivered on an agreed date

- Remove your existing bathroom, and perform any plumbing, wiring or tiling*

- Carry out installation

4: Enjoy

After all the work has been completed, your room will be left tidy so you can start enjoying your beautiful new bathroom

John Lewis Bathroom Collection

Unlock the creative potential of any bathroom, en-suite or cloakroom with beautiful bathroom furniture from John Lewis. Choose from three themed ranges offering a comprehensive selection of sizes and options to suit each and every bathroom.

Metro Fitted and Modular Furniture

Metro fitted bathroom

Offering great value for money, our John Lewis Bathroom collection has all the elements you need. Choose from six colours in either our Fitted or Modular options.


Metro fitted bathroom

A beautiful range of traditionally inspired freestanding furniture. Featuring an inset detail to the Shaker profile, the Vintage doorstyle adds a touch of elegance to any bathroom.

Utopia Fitted Bathroom Ranges

For more than three decades Utopia has been committed to providing the very best bathroom solutions possible. Through creative design, tireless research and development and continued investment in the very latest manufacturing processes, we’re confident that a Utopia bathroom really does symbolise British-made bathroom perfection.

The Roseberry Collection

Roseberry fitted bathroom

Roseberry painted timber bathroom furniture from Utopia is as versatile as it is stylish. With so many configurations available, you can create your very own Roseberry bathroom heaven.

The Fitted Furniture Collection

Fitted Furniture bathroom

Choice, flexibility and storage are key to our fitted bathroom furniture ranges. Floor standing cabinets, plinths and cladding panels create a continuous run of furniture with an emphasis on maximum storage space and minimum clutter.

The Modular Furniture Collection

Modular Furniture bathroom

Modular furniture gives you the perfect opportunity to introduce a feature colour into your bathroom, creating a beautiful focal point. Choose from our extensive collection of colours and finishes. With so many options, you can be as bold or subtle as you like.

Taps & Showering

Hansgrohe & Abode

Hansgrohe & Abode

Innovative, invigorating and inspiring, our Brassware and Showering from Abode and Hansgrohe will provide you with perfectly calm, co-ordinated and complete bathroom solutions that will create the most stunning focal points in your bathroom for years to come.
From basin mixers, bath fillers, showering solutions to matching wastes, their carefully curated and complete collections allow your bathroom to be both packed with personality and have a luxurious edge that will stand the test of time.



Create that perfect look

Designing and making ceramic tiles in the UK since 1901, our comprehensive range from Johnson Tiles combines the latest trends with great design as well as keeping a key focus on sustainability, with all single-use plastics removed from UK made product and sample packaging, utilising 100% recycled and recyclable cardboard.
See more of our amazing tile collection available from our brand Utopia featured in our range brochures above.

Visit our showrooms

Explore the colours and finishes of each range, as well as our accessory options. Bathroom showrooms are in the following John Lewis & Partners shops:

Bluewater, Cribbs Causeway, High Wycombe, Milton Keynes, Oxford Street, Solihull

Inspiration & Advice

Before your virtual or showroom appointment here are some things to think about:

Storage - You can never have enough of it. Do you want shelves, drawers or both?

Having it all - Don’t think your room is too small or awkward to have exactly what you want. There are all sorts of reduced depth options and clever units designed with small spaces in mind

Colour confidence - Are you looking for a vibrant or soothing atmosphere?

Get connected - Incorporate technology into your plans with sensor activated lighting and Bluetooth functionality

In the mood - Different lighting options will enable you to vary the lighting to suit your mood

One sink or two? - If you share the bathroom, it can be nice to have two basins to help the morning routine run more smoothly

Light and mirrors - Make getting ready easy with plenty of light and when it comes to mirrors, the bigger the better!

Cold floors - Underfloor heating will help beat the chill on winter mornings

Budget - This will help us determine the best options to get the most out of your bathroom, so try to have a clear idea of how much you’d like to spend

Our guarantees

All our bathroom furniture and products come with a guarantee included at no extra cost. The length of the guarantee depends on the product, so please ask for more information, or check the product page online.

Extra piece of mind

John Lewis & Partners is an official Installation Standards Partner of the government-sanctioned and industry-supported British Institute of Kitchen, Bedroom & Bathroom Installers (BiKBBI).

Each of our experienced fitted kitchen, bedroom and bathroom installation specialists work to our own high standards in addition to the BiKBBI code of conduct, details of which can be found at www.bikbbi.org.uk

View terms and conditions for appointments.

We may contact you prior to your appointment to confirm details.


Create your perfect space and spread the cost from 2.9% APR

Find out more about our payment plan

Pay Monthly Credit Representative example: Total amount of credit £8,000. Deposit amount £2,000. Interest rate 3.6% Fixed. Representative 3.6% APR. Duration of loan 48 months. 48 monthly payments of £178.99. Total amount payable £10,591.52.

John Lewis PLC, 171 Victoria Street, London SW1E 5NN, acts as a Credit Broker (Register No. 724309) for the purpose of introducing the credit provided by Creation Consumer Finance Limited, (Register No. 311518). Both are authorised and regulated by the Financial Conduct Authority. Credit is available subject to status to UK residents aged 18 or over.

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Making an appointment

Our expert Partners are on hand to guide you through finding inspiration from our bathroom range and accessories to planning the build of your ideal bathroom. We can advise on style, function, budget and measuring with no obligation to buy.

Book a consultation

To get started, speak to a bathroom showroom Partner in one of our shops or from the comfort of your own home on a virtual appointment.

In this appointment, we will:

  • Advise via video call or in the shop showroom
  • Give ideas and inspiration based on your style, budget and how you use the space
  • Guide you through our bathroom ranges and accessories
  • Book a design planning appointment in if you’re ready to start the process

Appointment requires up to 1 hour


After the initial consultation, you will meet with one of our planners via video call. They will help you start designing your bathroom and bring your ideas to life.

In this appointment, we will:

  • Begin designing your bathroom from measurements you’ve taken or from an architect’s plan
  • Discuss suitability and costs of your chosen products based on the space
  • Be able to plan if you will use your own builders or fitters

Appointment requires 1-2 hours (depending on size and complexity)

Please note: if you would prefer an in-home planning appointment, please book a consultation appointment first.


Spend over £500 on Home, Garden, Furniture & Lighting and spread the cost over 12 months, or over 24 months when you spend £1,500 or more. 0% APR Representative. Terms and conditions apply.*

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Interest Free Credit Available

Spend over £500 on Home, Garden, Furniture & Lighting and spread the cost.
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John Lewis Home Insurance

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