Introducing The Floor Room

Exclusively at John Lewis & Partners

Our partnership with The Floor Room brings you the best possible fitted flooring service.

Alongside a diverse selection of carpets and hard wood flooring, The Floor Room offers expert advice at our welcoming in store concessions and an easy-to-browse website to find the right flooring for you online.

Find your perfect flooring

Our partnership with The Floor Room brings an extensive selection of fitted flooring types

Planet and People
House Beautiful
Country Living
Coretec Floors
2 women discussing plans while looking at a booklet and laptop

Bring The Floor Room to your home

Book a personal consultation and an expert from The Floor Room will come to your home to help you plan and choose your dream floor.

The appointment is free and lasts between 45 and 90 minutes. Your flooring expert will bring samples for you to see, touch and even stand on. The appointment also includes professional measuring of your room or rooms, and a no-obligation flooring quote if you see something that you like.


Whether you prefer to shop in store or online, The Floor Room makes it easy to choose the right fitted flooring for you

Swatches of carpet samples different colours

Free samples

Request up to four free flooring samples of your choice, delivered to your door in days

Person fitting a laminate board into a floor

Measuring and fitting

Professional services available include measuring, flooring removal and flooring fitting

Collection of magazines and books with a candle on carpet and laminate

Expert advice

Get help planning your new fitted flooring from the experts at The Floor Room in-store concessions

Person holding a tablet with an interior of bed window and floor on it

Online visualiser

Upload a photo of your room to see an unlimited number of your favourite flooring options in place

Start planning your dream flooring

Making your ideal floor a reality is easy with The Floor Room, the complete store to floor service

FAQs – The Floor Room & John Lewis

Why have you partnered with The Floor Room?

Our partnership with The Floor Room simply means we can offer our fitted flooring customers more choice and a more efficient service, as well as easier access to experts for planning, choosing and fitting new flooring

How do I buy new flooring through The Floor Room?

Simply visit one of the 34 The Floor Room concessions in John Lewis shops to look at flooring samples and get expert advice, or browse and shop online at The Floor Room

I’ve already placed my order with John Lewis. What do I need to do?

Nothing at all. If your order has been accepted, your flooring project will continue as we agreed. Depending on timing, it will be completed by either John Lewis or The Floor Room to the very highest standards.

Will my local branch have a The Floor Room concession?

You’ll find The Floor Room concessions in all 34 John Lewis branches where we offer fitted flooring